Reviews for Lou Malnati's Pizzeria in Harwood Heights, IL
I had high hopes for this place, with all the great reviews. It wasn't as fabulous as I was expecting. Was hoping for a buttery... melt in your mouth crust and cheese that stretched from the plate to your mouth...didn't get either. Gal up front gave us thewrong salad and dressing, which we found out about after we got to the hotel. Oh well, live and learn. Read more
The server was very nice, the kitchen took for ever with the pizza for 2 ...but the server keep us please wile the wait...food... was good service good, just too much of a wait for a medium pizza.. Read more
It wasn't what i ordered and too late to return it. We ordered Lou's Deep Dish with Mushrooms and Spinach but what i got was all... tomatoes, onions. Read more
Both this location and the one south of it leave a three block gap in delivery coverage. Both restaurants could absorb a block... and a half of delivery radius and gain complete coverage in the nw side of Chicago. Yet they would rather not spend the time tofigure out this small measure would guarantee complete delivery coverage in Chicago. Oh well. They also wasted close to tenminutes phone time that could've been orders speaking to me who just wanted to order a pizza. Read more
Pizza was average, but it got delivered very late, with not much of an apology from the driver. Clearly this joint is struggling... with the extra volume. No matter how good a pizza is, there is not much point if it takes 2 hours to deliver. Read more
I was really excited when I found out there was a Lou Malnati's in Norridge. I did the research and found out that this... location is takeout or delivery only. That was fine with us as we looked forward to enjoying some delicious Malnati's pizza athome. I had read that service was slow, but I was not prepared for just how slow they really are. When we entered the store wewere greeted by an employee who asked if they could help us, when we told her that we needed to look at the menu a little bit,she said okay and went to the back. Little did we know that she would never come back. When we were ready to order she wasnowhere to be found. We kept saying excuse me hello we need help. We could even hear people talking in the back but they werenot interested in helping us out. Thank goodness a delivery driver came in from the outside and he asked us if we had beenhelped, when we said no, he went in the back and brought somebody out to help us. Once we ordered, we were told that it wouldtake an hour for our pizza, so we decided to go for a walk and come back and pick up our pizza. The family size Malnati salad (romaine lettuce, tomatoes, black olives, mushrooms, volpi salami bits and both Gorgonzola and Romano cheese with a sweetvinaigrette) was really good and feeds anywhere from four to six people. Of course we had to have the Malnati's Chicago classicdeep dish pizza with sausage, extra cheese, and vine-ripened tomato sauce on their signature Butter Crust shell. It wasdelicious and just as enjoyable as if we were sitting in one of their restaurants. I would suggest that you call ahead andplace your order for pick up since the wait time is so long. Read more
My husband loves Lou Malnati’s and wanted our family to experience it. Since it was raining so much, this carryout option was... perfect. I placed the order online, it was ready in 20 minutes, we picked it up, and then got to enjoy it in the comfort of ourAirBNB. We got a large, which was enough for the four of us and my husband to have a slice for breakfast the next two days.Really enjoyed it. This option made it really convenient. Read more
My bf decided to order pizza bad mistake pizza was nasty hard thin like paper tasted more like frozen pizza will not be... ordering from here again pizza is horrendous ???????? dried up cheese, no sauce , Read more