Reviews for Wendy's in Harvey, LA
Burger was good but fries tasted like they were made hours earlier. Cold and hard. And I only live 3 minutes away.
Horrible! We went there today, walked into the lobby, and were told that they were only taking orders through the drive through.... We go through the drive through and no one is responding. Pull up to the window and no one is there. Walk inside and it?s Smokeyand other customers are being serviced. The person taking the orders had his butt out and was on the wrong side of the countertaking orders. There were no straws, napkins, receipt paper, barbecue sauce, or large fry containers. It was a mess. I don?tknow if there was any management on duty. Customers were driving away frustrated. Read more
Lobby never open, long wait times for food, frosty machine never works,and they always ask you to back up and wait till they... wave to you to pull foward also they never take your order at the speaker that works just fine with the computer screen too.Always asking you to pull to the window and take your order there. Also I ordered for pick up inside and had to wait in drivethrough for it as the lobby was locked. It's 1:30 p.m. on a Monday. When I got there everything but the kis meal was notavailable ???? ????. 0/10 WOULD NEVER RECOMMEND. Oh and they also don't know how to cancel an app order. ????. #Wendys Read more
The worst like its kind of laughable how bad this Wendy?s is. They are only open like one hour out the day. If its empty don?t... get excited or bother they have a random stupid excuse why they?re closed. Advertises breakfast but they don?t open till afternoon. Doesn?t matter when you go there?s always a lame excuse. The ?system? is always down. Today I was told it was a 30 minutewait bc they were in the middle of a shift change. They are always out of 95% of the menu including drinks and instead of justtelling you what they have the girl barks back ?we don?t have that? when you do order. The card reader supposedly never worksand they just give you random change back with no receipt. Close this place down Read more
Worst Wendy?s anywhere, hands down!!! Sorry excuse for a fast food restaurant. Their system is down more than not and when you... go to a nearby Wendy?s they?ll tell you that they are lying bc the same manager manages both places. And lots of times theydon?t even answer the intercom. They just let you drive up then signal you to drive off?if they even show themselves. At leastput signs on the mic or doors saying closed. Sucks to have a horrible unreliable Wendy?s nearby bc you go to other Wendy?s andits what you expect. Read more
I'd give -10 stars if I could. What was I thinking. I always read the reviews before I go anywhere. I did not read the... ones for this Wendy's. I placed my order and was told to hold on. Gezzz. Hold on for what. It's not like anyone is atthis location. But hey. I'll wait. I ordered a #2. Baconator. Large with the smallest chocolate frosty. I wastold. I can give you a larger but we don't have any lids for the large cuos. Fine not a problem. And we don't havechocolate we only have strawberry. Ok fine let's go with strawberry. The cup I got is a medium unless they changed theirsizes. I Ask for some Mayo and ketchup packets. Guy turns to get them and says. We don't have Mayo packets. Ok. Fine. Ileave go back to my hotel get everything ready to eat. I'm Starving I'm thinking. Not to bad could have been better. But I'm good I have food. Take a bite of my burger. Tasted funny. Oh. It's pink. Yay. Last my appetite I'm done. Burger not cooked properly. Frys taste old and hard. Not even hot. No napkins to spit out the uncooked meat. Thestrawberry frosty taste nasty and artificial as I guess it should. And the large is not a large. $17.00 Down the drain andI would never go back. Get it together or close the doors. I love Wendy's. This store will make me think twice about allWendy's. Read more
I wanted to go in because the line was long. Well i had bad service from 2 workers at the front desk. I found out seconds later... one of them were a manager. His name was Johnathan/ Joshua He was extremely rude with all the customers and the other ladymentioned she didn't have time to help customers because she was too busy and stressed out because a few people called in sick.Not to mention did i see any of those employees wear gloves that night. It was disgusting. I also witnessed a police officer tryto get served and he went through an act of Congress to only get a dry and a hot tea. Well they knew they never had hot teathen he asked for the corporate number and the. Young manager was talking him out if calling his bosses. It was like he wasdelegating with him. And the bathroom has no soap to wash our hands and they said they dont have time to do that we will have towait. It was terrible service. Unprofessional attitudes, not experienced. I took pictures of the dining area because it wasflirty. I will never go back if it was the last place e to eat. If I could give a score lower than a 1 I would. Read more
I went through the drive through. I wait for someone to say I'll be with you shortly (3-5 min). When I said hello to see if the... speaker was working a rude person snapped at me so I left. Read more