Reviews for Sonic Drive-In in Hartselle, AL
Ate at one of the tables in the front of the building. The food was nice, very sweet.
Long wait and the burger was terrible.. FF were good and the service was good..but that burger.. OMG
Food was cooked perfect! But service was not good, the server brought my food and I asked for mustard and ketchup for my onion... rings....she the lecture me for not ordering it with my food and it was to hot for them to come out twice and she probably getsomeone else to bring it. Waited and they never brought it! Read more
I had parked in one of the stalls not connected to the building because they were extremely busy and it was raining. I had... already driven around a couple times to try and find a stall connected to the building but more people were coming in. When Ipushed the button to order, the hound lady asked me to move to one of the stalls connected to the building as someone wasleaving. So I did, however when I got there it was taken and then all the stalls where I was parked were taken. It?s sad that alittle rain kept them from wanting to do their jobs. If I was the only one in the outside stalls or there were ones openconnected to the building I would have parked there. So we left and went somewhere else. DO BETTER!! Read more
The food and the service at this particular Sonic consistently seems to be better than what you would expect from a Sonic fast... food restaurant. I have another Sonic restaurant that is much closer to where I live but choose to go to this particular onebecause it is so much better. Read more
I have had several poor experiences with the quality of food in recent years, but I was extremely disappointed in the level of... customer service offered to me by the franchise owner Jessica today. This particular location was not accepting mobile apporders. I asked if they would honor the 1/2 price promotion that I would have received on the app. I was told it was a knownissue but they would not honor the 1/2 price drink offer. So I left and went to another location on my way to my destinationthat was accepting mobile orders. The owner didn?t seem to care that I was upset and the employee taking my order was rude. Read more
Great customer service great food everything is clean fast service
The milkshakes are pretty good albeit impossible to drink half the time due to how thick they?re often made. The app offers some... nice deals but some menu items are otherwise outrageously priced. Every single soda I?ve ever gotten from here has been flat,including tonight where I specifically got two different sodas I?ve never ordered just to test it before reviewing. Some of theworkers are the nicest people I?ve ever met but there?s a handful who are quite rude as well. Really, this place is a coin-flipon whether you?ll have a good experience or not. Read more