Reviews for Burger King in Hartford, CT
This is the 2nd time I've ordered takeout from this place on Ubereats and each time they mark my order as ready for pickup and... when I arrived they didn't even start making my order. Don't bother ever ordering ahead from here unless you want your timewasted they just lie and mark it ready and refuse to make it until you get there. Read more
very terrible service and awful location. every thing I tried to order they apparently don't sell. no soft serve ice cream, then... couldn't order a milkshake either. after back and forth 5hey don't take coupons. on top of every item I tried to order the frontworker had to go to the back and ask the manager how to do it. but after all that I was happy of my order of the Oreo sundaesince I knew it wouldn't be able to be cooked wrong cause they just take it out of the freezer since I wouldn't trust them tocook the meat to be able to be edible. was very good, and was happy with my order 3v3n 5hough they forgot to give it to me for afew minutes, worst part was when he finally remembered to serve me the Oreo sundae he handed me it in less than 30secindwbecause it was right under the counter and literally just stood there spacing out for few minutes till he realized I didn'torder burgers and he could of literally just immediately handed me my order but just was in a totally different world. Read more
I can't believe burger King served old burnt fries and burnt greasy sandwiches. I was just in the mood for burger King and I... regret every bite. I wasted money today I'll know better than to go back to fast food. Read more
Excellent service, polite staff and low wait times to receive food. Conveniently located on main Street downtown Hartford. There... is plenty of local public transport available, and easy access via car, bike, or on foot. Read more
This place is not just making me question them but the operations of safety, the health inspectors if there has been any health... inspector involved here over the pass year. I know fast food can get bad but this is abysmal. Disgusting. Food served way passtheir expiration. Leaks from the ceiling. Never open on time. Filled trash bins. How has this place not been closed down??? It'sunsafe. A eyesore to the public Read more
Grabbed takeout on a Sunday afternoon and waited over 4 minutes for the cashier to take my order and another 8 minutes for them... to prepare my order as the cashier advised me they go in order of orders placed and they don't skip. The cashier proceeded tochit chat with a customer instead of helping to prepare orders. There was one gentleman making the burgers and another femaleworker walking around looking confused on what she should be doing. When I finally got my eight piece nugget and value frenchfry everything was ice cold. You could tell the fries had been sitting for quite some time under the heat lamp as well as thenuggets were sitting in the warming container. I work at McDonald's for 11 months so I'm familiar with old food and when it'snot to be served and this food was absolutely disgusting. If given the choice I wouldn't even feed it to my dog. The customerservice was horrible and you could tell the employees were simply tired and overworked. I will not be returning to this BurgerKing location. Not to mention the ceiling has a giant hole in it and it was coned off where you could not walk because water wasleaking and the tile busted. The whole environment needs to be revamped from employees, training, food preparation, customerservice, and the place just needs a deep thorough cleaning and the ceiling repaired. It's pretty gross inside with rips in theseats and everything. I would avoid this Burger King if you can. Read more
This place is a circus. 20 minutes after I ordered my shake they tell me the machine is broke. Too small eating area, order area... and kitchen to feed a family fed. Staff is nice. Read more
Not sure if she's the manager but she's always there when I order. She's a young black woman and JESUS, she has the patience of... a god. She was so patient when this man confronted her saying he did'nt get the proper change. He kept whispering and makingnasty remarks at her to the whole line and people waiting. She always says "sweetheart" or "honey" too. She's very polite. Read more