Reviews for Starbucks in Harrisonburg, VA
*Do Not Waste Your Time At This Location *. Go to the other store less than 5 minutes away. They can actually prepare your... drinks properly. First thing in the am and not a single other customer, barista made horrible drinks. Poured a cup full ofbarely warm milk and didn't leave enough room for espresso or anything else. Made a huge mess all over the cups and just put anextra cup over it and then spilled stuff all over that cup. I think this poor attitude towards customer service and a qualityproduct probably stems from the management. When we gave our drinks back and asked for a refund, she didn't seem to care atall. When I called later in the day to speak to "a manager" the person who answered the phone was like "yeah, I already heardabout you". When I said I think I should just call Starbucks, he said yeah, the number is somewhere. The bad customer servicecomes straight down from the top. The other Starbucks employee said that out situation happened more than you would think andthey weren't surprised about our experience. PLEASE SAVE YOURSELF THE HEADACHE. Read more
Beautiful little Starbucks, right in front of JMU's famous lake. Has a view of the huge fountain and the vibe is very warm, like... their coffee. Lot of college goers with their laptops and coffees. Cosy and neat, will visit again. Read more
I had a very nice chai tea latte, and a very knowledgeable barista.
I just wanted to show appreciation to this store I?ve been getting my custom order of shaken expresso here and each time they do... it so we?ll and the customer service is great Read more
Traveling through and saw the signs for them. After driving 10 hrs and another 3 to go was glad to be able to stop. This was one... of the top stores the company has. The staff were very friendly and helpful when asked a question and they didn't act like theywere trying to hurry you and still kept things moving Read more
The staff was very friendly and the drinks were yummy. I got the new shaken espresso but it was a little sweet. Bathrooms were... pretty clean. The accessible entrance is on the side of the building as opposed to the main entrance as can be seen from myphoto. Read more
The coffee as always is good, but place was packed and service was slow. The poor barista, Xander, was the only one making... drinks. I felt bad for him. My paitence was rewarded because my wife got pumpkin spice latte. Read more
Baristas are super kind, efficient, and inclusive! Customers can be a bit rude, but it is a college town. I love going here... though Read more