Reviews for Dunkin' in Harrisburg, PA
Ohhh dunkin..... It's. 11:06 on a Friday morning... and you're out of half the menu and only have 4 kinds of donuts. Not... surprised, since every day you're out of stuff, most of the time signature items. Like sunrise blend. Like your pumpkin stuffyou just posted signage of. Literally as I'm ordering. Your humans are rude and condescending and frankly need to get a clue oncustomer service.i usually come here daily, but it seems we are at a breaking point, It's not you, it's me. I think we shouldsee other people for a while. ?? Read more
I usually order and pay through the app when ordering from this or any DD. Everything is usually accurate and the window person... usually very friendly and efficient. Now, if only the hot chocolate was richer and not as watery...???? Read more
So we stopped at this location after my wife had her 2nd of 3 minor medical procedures. As with my review of the lackluster... experience at the Jonestown Rd location, I ordered a large coffee and large hot chocolate. This location was out of our way butI was not going back to the Jonestown Rd location. This location the young lady who took my order was very pleasant andattentive. She took my order quickly and efficiently. Both of my beverages were in hand shortly after pocketing mywallet. Both beverages were hot as I would expect them to be. My wife even commented she could notice the temperature of herbeverage was much better than the Jonestown Rd location. My only quibble is exciting their parking lot really sucks. Not aneasy out to a traffic light. That aside, go to this location. Service was top notch. Read more
Every single time I come here, they claim their blenders aren't working and they can't make anything I want to order. Just... find it hard to belive they never work. Seems like they just don't want to make something more difficult than giving a hotblack cup of coffee to the customers Read more
We stopped here through the drive thru to get a simple glazed donut. Upon finding out that they were out of those kind,we... decided to go inside to see what other choices were available. To our surprise, there were only a few donut holes and a fewmuffins.....I remember when Dunkin Donuts was a great place for donuts. I don't know where you can go to get a fresh donutanymore. Read more
Gave order at drive through,they only half listened to what we ordered; one was a medium iced with mocha, cream, and liquid... sugar that was ordered; the other was a medium iced toasted white mocha latte. What we got was an iced coffee with no sugar anda watered-down no flavor latte. Plus the girl at the window had ZERO customer service. We went to another dunkin to get itfixed. Will be giving second dunkin 5 stars for proper customer service and fixing our drinks. Read more
So every Monday, and Tuesday on my days off myself or my boyfriend go to dunkin and for months now I've had to ask at the window... if they could make sure there is one cream, and there are times we get an attitude which is something you don't do in customerservice seeing how ice worked customer service for over 10years. With thar being said we are never rude to them even when beingcut of, but im am absolutely fed up with this service. I like my coffee are the darker side, and today my boyfriend goes asksfor to have one cream they cut him off saying we got you then I end up with my coffee have 3 creams. At this point I will nevergo back to this after repeatedly being treated like that Read more
This Dunkin? is my go-to breakfast stop whenever I?m in the Linglestown area. Fast, fresh food, and friendly faces at the... drive-thru! I don?t think there?s a single Dunkin? menu item that I dislike. My only complaint is that the logistics of thislocation?s drive-thru queue are incredibly frustrating. When you drive into the parking lot on a busy morning, it?s extremelyconfusing to tell where the drive-thru line ends, where it begins, and where to even enter/exit the parking lot. Clearer signagewould help a lot with this issue, I think. TL;DR? The drive-thru is pretty confusing, but if you?re willing to brave the chaos,the food and service are fantastic! Read more