Reviews for Dunkin' in Harleysville, PA
They are so rude. The lady yelled at us over the microphone then did not say a word at the window
Worst Dunkin ever. Get it together. I would drive 10 extra miles to stop at another Dunkin that actually tried and cared about... what they do. But unfortunately that is not the case and I am stuck with this place. Read more
Like everything they've gone up in price and what is discouraging is they no longer give you the option of a combo, everything... is a la carte. They got my coffee wrong as I didn't taste an smidgen of hazelnut in my coffee. The food and coffee was fresh andhot besides on exception: the potato rounds. They were overcooked, hard, and not fresh. Read more
We went inside picked what we wanted and waited to place our order. After about 5 min we were rudely told they were not taking... any walk-in orders unless you used their app. Ridiculous! We had walked there so couldn't drive thru and didn't have the app!They lost $ but didn't seem to care. We sat and watched others being turned away. I get it, every where is lacking staff buttheir customer service was nonexistent! Read more
Recently stopped into the store to grab half a dozen donuts. I was the only one in the store and after a few moments someone... from the back rudely shouted ?we are very busy you?ll have to wait?. Finally, an employee came to the front and snapped at methat they were only accepting credit and that they were very busy. It would?ve been just as easy to have said ?I?m sorry foryour wait how can we help you??. If you?re not going to serve customers at your front counter then you should put a note on thedoor to use the drive-through. After reading through some of the other reviews it seems like this is a pretty common theme atthis Dunkin? Donuts. Read more
I had a coupon that expires on 12/12, went to get my coffee and free donut with the coupon. I was told that I could not use it... because it was only valid on that day. This is incorrect. Here is a picture of my coupon?I expect the difference for my moneyback. Thanks. Read more
We had a mobile order at 345 Main Street, Harleysville PA when i came in to pick it up I saw my coffee and had to said to the... woman it was too light and she rudely shouted ?yeah don?t worry about it? so i waited thinking she?d remake it. Then she said tome there was no Beyond Meat sausage sandwich at that location so I said okay, I?ll take an egg and cheese on a croissant. Shedidn?t even bother to fix the amount on my receipt and the sandwich was $1 less than the beyond. I looked past it and waited. Ithen had to ask her again to remake my coffee and she pointed to the cup saying ?you asked for two cream i gave you two cream!?I said I have ordered here before many times with the same coffee this is extremely light. She dumped the cup halfway and wipedit with her hands and just added coffee. I was furious at this point so i got in the car and handed my partner his coffee onlyto find out it was the completely wrong coffee. I went in and said ?excuse me? and she ignored me twice. I said ?this is thewrong coffee? she looked at me and looked at all the coffees on the table and just handed me the right coffee. This is by farthe worst experience i have ever had at Dunks chains . Extremely rude staff and the coffee was terrible. Read more
Always friendly, always patient, never messes up an order, and can't beat the Dunkin prices. Love you Dunkinnnn.