Reviews for Tropical Smoothie Cafe in Harker Heights, TX

Great smoothies. Long wait is unnecessary. Drive thru has a big set to ask about adding a tip. then get mad when you say no.... Customer service based jobs are hard and demanding. But dont assume you deserve a tip in drive thru. I will always leave forgreat service. But it will go to nothing if the person just assumes their entitled to a tip. Better believe i will be watchingmy receipt. Hope the drive thru person doesnt assum to charge a tip anyways. Read more

Love their smoothies. I haven?t tried their food yet, but according to my daughter in law, the chicken wrap is delicious. If... you like berry flavors, I recommend the bahama mama, if you like mango, the mango magic is really good. I tried the sunrisesunset, and if you like oj then this could be the drink for you. Not what I expected, according to the ingredients it should bemore berry flavor, but it isn?t. Customer service inside is excellent. We?ve also gone through the drive thru, and that customerservice needs to be improved. Sorry no photos of the smoothies. Read more

Very sweet cashier at the drive thru. The smoothies were 4/10, very light and not overly sweet (we got a sunrise sunset and a... strawberry banana smoothie). The sandwich, however, tasted like cafeteria food. It wasn't bad but it was underwhelming. Thesauce they put on the lettuce tasted like store bought caesar salad dressing, too sweet. Overall, the menu seemed sun damagedand hard to read, the drive thru felt very much like a back alley and it took them about 10-15 minutes to finish my order (I wasin the drive thru and the only one in the drive thru). Read more

i understand being busy but this place is slow every time i go it doesn?t matter the time, they?re so disrespectful. when i... asked if i could get a discount for how long i?ve been waiting which was over an hour in the line they told me no and closed thewindow on me. my smoothies never taste the same either. Read more

I visited this location yesterday 8/21/22 and ordered a Watermelon Mojito smoothie. Substituted the watermelon with blueberry.... It was exceptional. Being pregnant and craving it again, I sent my husband to get me another today and he was advised that dueto it being a limited item, they cannot substitute the watermelon for other items. This wasn?t an issue yesterday and I wouldlike to know how true that is. Very dissatisfied with service today. Read more

I ordered a quesadilla and literally got the flattest, blandest little thing I?ve ever seen in my life. My husband?s chicken... flatbread sandwich had more tomato than chicken, and said chicken was cold. However, the employees were nice. I just couldn?tstand the food. Also, how do they only have apples and bananas for their whole fruit options when they sell smoothies. You wouldthink they?d have other fruit. Read more

I've been coming to this location since they first opened, so I've seen the growth... Customer service has improved...the... consistent taste of smoothies has improved...the overall operation has improved... The owner is awesome, she's humble, driven,approachable, will listen to you without getting an attitude, very calm demeanor and has a positive attitude... She's great!!!She's done an excellent job hiring the right managers over time...The staff treats me very well and I appreciate that...I'm asuper regular customer who's very picky, not always easy to deal with but the staff has done excellent!!! Have a great Memorialday Weekend!!!???? Read more

Customer service was great but the wait took over twenty min! Cajun shrimp wrap is tasty! Highly recommend. I had without... tomatos. Very good, I'll definitely order again. Detox smoothie tastes rough lol I kinda expected that but was hoping to tastesome ginger, but it's super bland. Read more