Reviews for Dunkin' in Hanover, MA
Very slow getting a coffee. Need to have better system
Went through the drive-thru today 9/30 around 12pm. The 2 women working the window seemed annoyed to even be there. They messed... up 3 of the 4 items on what should be a very simple order. Only 1 item got corrected before we left due to not checking. Iordered an xlg regular hot coffee, a cool mint tea with 2 splenda, a strawberry frosted donut, and a pesto sandwich with bacon.The only thing they got correct was the coffee. The tea had no splenda, the sandwich had no bacon, and they gave me theincorrect donut for my daughter (this was the only item I caught before leaving). I HIGHLY recommend just skipping this dunksaltogether. Between the mess ups and the attitude you receive it's not worth going to. Read more
They been making my Iced tea correctly all week ????
Been here three times now at night. They claim they are closed at 7 however don't bother going anytime after 6 because they'll... also claim that they don't have anything left. No more iced coffee. No more cold brew. Salted caramel they claim is discontinuedhowever there are signs everywhere advertising it. Tired of wasting my time going there on my break only to find out that theydon't have anything or they're closed early ....what kind of management runs a place like this? Just close down at 5pm. That'smy advice, or hire employees that will actually work their entire shift and not be so concerned about closing down because theyneed to go out for the night. I barely ever write a negative review but I'm sick and tired of this place. Read more
Most people who work there does not have a common sense and aggressive, this is not How Dunkin Runs. One morning i went though... drive thru, and one of the employee was harassing me because i had my order wrong. Read more
Staff was very friendly. It was the long wait that needs work. 25 minutes for drive up is just too long. It was designed coffee... on the run..... Read more
After 3pm americanos, cappuccinos and lattes are only supposed to be $2 each for medium but they charge more than $2 for small.... Not how I ordered it either and I got two of the same to try and make it easy on this woman. Nope. Asked for a reciept as well.Nope. Long line behind me forced me to park go inside and make my overpriced small coffee the right way. Better service in thea.m. I hear. I'd avoid the after work disappointment if I were you. Read more
Blond girl at counter very rude! I understand going fast because its busy but when your not accurate.....not working!!