Reviews for Mrs. Fields in Hanover, MD
Delicious ???????????????????? I found out about this place from a friend and I stopped getting cookies and brownies from other... places because this place ROCKS Read more
Omg! Great cookies and the price is a good deal, also the staff is very friendly. However, they could offer cappuccinos, mainly... because at this mall there is no place where you can find cappuccino, the Starbucks is not open anymore! I was looking for acappuccino place to have with those delicious cookies and i was able to find at the restaurant called yard house! Read more
Great mid-mall snack if you have a sweet tooth! Cookies are always fresh and soft.
This is our favorite locations, we get all our cookie cakes from here! They always work with us to make the best possible cake... for all occasions. Read more
I asked for the cookies to be placed in separate bags so the chocolate chips would not ooze out on the sugar cookies, if placed... in one bag. The guy at the register told me the paper bags are expensive (lol) and he couldn?t do that. So I asked him to gethis superior and the guy walked over and SHOUTED ?what do you want?. I told him I was insulted by his outburst and he said ?thisis the way I talk?. I told him I was going to call corporate and let them know what he did and then he tried to be nice.Terrible customer service. Read more
I used to love these cookies when I was a child. They used to be good and delicious. Not anymore. They seem to bake all the... cookies for the entire day before the store opens. So if you purchase in the afternoon, they are no longer fresh. Not tomention the cost is sky high. Such a shame. A once great company has gone down. Read more
Those are the best cookies i've ever had, they were soft and delicious. They're even better warm but the cookies don't need it... to be good. On top of that there is a pretty large section of deserts. Read more
There?s no doubt these cookies are good. They are soft, buttery, and full of chocolate. However, they were not fresh. The... owner had to peel the half dozen cookies I requested off the pan because they had fused onto the baking paper from sitting therefor hours. I can live with this though. What I did not appreciate was the lack of honesty this owner displayed. I used thesereviews to find this place and ventured into the chaos of this mall to celebrate an occasion with my 6yo daughter. By the looksof it, the ?managers special? sign has been up for quite some time. I ordered 3x chocolate chip, 3x m&m and chocolate chip, and1 specialized cookie. Not one additional cookie was put into the bag. Not to mention the owner himself wasn?t friendly or evensaid a word to us. I can find a different cookie spot for my kids. I won?t be back. Crack a smile, be honest with yourcustomer. Read more