Reviews for McDonald's in Hanmer, ON
Before I share, please note this is very out of character for me but I was appalled at the service I received. Earlier this... evening I placed a mobile order for a quarter pounder meal w caramel sundaes & apple pies. Upon arrival at the pick window I wasinformed the ice cream was not a servable consistency and that they were out of apple pies. I kindly asked for them to issue mea refund for the apple pies & sundaes and put it towards a smoothie. After receiving my smoothie I drove back around to ordersomething else to eat to prevent holding up people behind me who had already ordered. I wait at the speaker for over 5 minutesto have my order taken while two customers in the other lane (who arrived after me) have their order taken. I finally order andproceed to pay and receive my food. When I arrive home and begin eating my fries I notice they are firmer than usual, so I try afew more? to my surprise they undercooked!!! At this point I am beyond frustrated I don?t even want to return to the restaurantto have this corrected. I call the restaurant and speak to a manager explaining my frustrations. Their solution? to send me acoupon for fries in the mail?. IS THIS A JOKE? No apologies for the inconsistencies/mistakes? just ?what?s your name & address??ok we?ll send you a coupon for the fries? I previously worked in the fast food industry for 3+ years as a supervisor, this isinexcusable. -Denika Leclair Read more
Definitely not a 24 hour drive thru, even though the sign claims it is. Waited in the drive thru for 20 mins and had to call to... find out they close at 2 a.m. and reopen at 4 a.m. False advertising. Read more
Nice people. Filthy restaurant and it smells really gross.
Good and fast food. Eggs are always moist always get good service without hassle. Only wish breakfast was all day :(
We loved our stay here and I would recommend it . The food was awesome and Helen was a great host. Loved the ambiance and very... relaxing. We enjoyed the pool and the beauty of the yard. Read more
We went through there drive through which was pretty quick.order a 2 Mc doubles and 2 poutines. Fresh and prefect other then a... teaspoon of gravey, but after GOING IN and showing I was given more gravey and happy... Read more
Drive thru wait time is ridiculously long, 10 minutes on a slow day. Many employees have argued with me over things I order,... when I never have any trouble at any other McDonald's. Plus, they always forget my sauces and sides like sweet and sour or sidecream cheese. Read more
What can you say, it?s a McDonald?s. This location has knowledgeable and helpful staff, it?s always clean, and I?ve never been... stuck in the drivethru for long waits, even when I?m just grabbing a coffee at a random time of day. Read more