Reviews for Wing Zone in Hampton, VA
After receiving my delivery, I tried calling this location multiple times all before 9pm. (it's a weekday) I ordered from this... location through the Uber Eats app, the order was placed at 7:14p.m. 4/6/22. I ordered 20 piece chicken wings, 10 Tame and 10Honey Q. I received only 8 of each. (16) All 16 were submerged into the sauce, making the wings skin slimmy and very sloppy.$24.90 I as well ordered Reg. Fries $2.80 and Funnel Fries $5.50. The Reg. Fries were not fully cooked/gritty and the FunnelFries were dark and hard. SMH Very disappointed almost $35. For what? Not me and Never again Read more
Absolute worst service I?ve ever received. Placed an order on the app for delivery at 7:45pm and immediately received an e mail... the the order was received and being prepared. By 8:55 I had no further updates so I called the restaurant and was informed thatmy door dasher had not picked up my order. I called back in 10 more minutes to check and see if it had been picked up and wastold no. I asked the employee how was I to know when it was going Yoo be picked up because I didn?t place the order on door dashbut on the wing zone app. That is when he told me they don?t deliver and I said well I ordered on the app and chose delivery andeverything went though fine. He told me he would have to get a manager. I waited on hold for 10 minutes then finally hang up andcalled back to which he told me he would get the manager. He then came back and said the manager was too busy and would try andget back to me later but I stated that I could not wait until later because I had been waiting for 2 hours for food already thatI obviously was not going to receive but had paid for. The employee they laughed through the phone. I assume the employeethought he had put me on hold but did not and heard him say to someone ? he said he wants you to stop what you?re doing andanswer the phone? . He then told me the manager would try and get back to me later. I told him I just wanted a refund and hesaid he refunded me but I will have to wait and see if that is true. I would not recommend anyone do business at thisrestaurant. Read more
Ordered Honey Q crunch wings but got plain. Called the store multiple times and got no answer. The wedges and toast were good. I... also ordered brisk fruit punch, but got dole lemon. I will be calling tomorrow since I didn't get an answer tonight. Read more
First time ordering here. Ordered off grubhub. Food is horrible. I ordered chicken wrap it was soggy, a lot of liquid in it, ... and greasy very greasy looks nothing like the picture on grubhub .. it?s very nasty. They?re out of drinks. The grubhub drivermessaged me and said they were out of drinks. I also have the side carrots and celery they were dirty and haven?t been clean. Iwill never order from here again. Read more
The crunchy wings are really good as are their wedges. It's a bit pricy but I do think you get what you pay for. Staff is... friendly and they play good music while you waiting. Only feedback if any is that they often misquote on how long the food willtake. So they'll tell me it'll be ready in like 10 minutes but it's closer to 15ish, that's not worth taking away a star tho.I'll be back! Read more
Very good food! I finally tried it out for myself last night after taking DoorDash Orders from here so often and the food tasted... just as good as it smelled! The manager was very friendly and did a great job getting orders out promptly even after saying theywere short staffed. I will definitely be returning. Read more
The wings were sloppy way too much sauce. The wings were suppose to be hot but they taste more like buffalo sauce. Then the... wings had no season, like you have to season chicken. This was definitely a bad experience. The wings were so boring. For futurereference please season the wings and marinate them before dropping them, so when a customer bites through the wings they cantaste some season at the bone. I was better off getting fridays wings out the cold section in the grocery store. It?s bad whenyou don?t want to eat the wings drunk. This was my first time and my last. $16.00 down the drain, what a waste. Read more
I've ordered from here several times previously, including pick up and delivery without any issues, but after today I will never... order from here again. However, this evening was entirely different. I placed my order and selected delivery. The confirmationfor my order was emailed to me stating that it would be delivered to me shortly. Fast forward two hours later, no food, noupdates about my order, and of course no answer when I called the store. I was on hold listening to the prerecorded message foralmost fifteen minutes. So I drive to the store to find that my order has been sitting on the counter for who knows how long.Once I ask about the lack of updates with the order I am told that they don't deliver but use GrubHub and that there were nodrivers. Why offer delivery as an option then? Then when I ask for a refund I am told that they can't find the order in thesystem... the SAME order that has been sitting on the counter. Then I am informed that the owner has to go into the system tocancel the order so that my money can be refunded. This was incredibly too much! Read more