Reviews for Domino's Pizza in Hampton, VA
I'd like to give a zero. If you are so backed up that an already paid customer has to wait 2 to 3 hours for their pizza, you... should warn them prior to taking their money. I am hungry as heck, having to go out in the rain at 10pm to get food. You don'tleave people hungry. That is a no no. And my refund will probably take 10 business days. This is bad. Read more
Update, finally got someone to abswer the phone. He was extremely rude, basically it gets here when it gets here. Was informed... it would be a 2hr wait after heing toold 38-48 mins when i placed the order over a hr ago. Again hing up when asked to cancelorder. Emily began preparing my order and 942, at 1028 its still being prepped...you try to call and get hung up on...neveragain. Read more
"Emily began prepping my order at 7:16" with 45 minutes until my order would be delivered. I checked at 8pm and it said they... were still prepping. I called at 8:20 got put on hold, and hung up on before they answered. Called again at 8:55, put on holdagain, got someone this time who told me my order would be another 45 minutes to an hour. Worst experience I've ever had from apizza place. Read more
MAKE SURE YOU PLACE YOUR ORDER 2 HOURS IN ADVANCE. I?ve only ever ordered from the LaSalle location twice. The first time, I was... babysitting and placed a delivery order for two pepperoni pizzas. An hour later, with no update on the app, I call the store andthey tell me that it?s going to be at least two more hours until delivery and that they can?t refund/cancel my order. Kids werefed, bathed and in bed before the order arrived. Oh, and the SUPREME pizzas I didn?t order were already cold. 6 months later Idecided to give the place a 2nd chance and the same thing happened again. 45 minutes with no update on the app, so I called andthey tell me it?s going to be at least another hour. No compensation, no apology. Highly disappointed. Read more
Most visits have been good did get a bad order the last time I ordered pizza was cold and sauce did not taste right and tried to... call the store and could not get an answer. But more times good then bad keep up the good work. Read more
This Domino's is is best. They have awesome customer service and their communication skills are top knotch. They are... experiencing a few staffing issues with drivers and each time I create a delivery order the manager or one of the associateswill call and set the expectation that it will not be immediately be delivered but they will not create the order until theyhave one. Impeccable. Read more
Terrible ! Waited 2.5 hours for delivery. My pizzas showed up uncut! Parm bites were the size of dimes and Buffalo chicken bites... were small and had small amount of cheese and no Buffalo sauce. And my steak sub was burnt bread and cheese basically. I am notsure who check quality but they failed! All the manager could say is sorry we have new people and we can?t watch everyone. Hewas nice but not very helpful at all. I told them they could pick up the cold uncut food and refund me which they declined.Won?t be ordering again. My kids are obsessed with dominos but never again. Save your money ! All around a terrible experience. Read more
Best Dominos experience I?ve had in a long time. Andrew delivered my pizza crazy fast, and the pizza was made exactly how I... always wished it would look and tasted great I was highly satisfied Read more