Reviews for Dunkin' in Hammond, IN
BURNT COFFE EVERY SINGLE TIME.. take the drive to 118th .
They always mess up my order Horrible place
This is the worst Dunkin?. They almost always mess up my coffee order. I?ve stopped going so many times and keep trying again to... give them a chance and I?m always disappointed. Out of ten orders I?ll maybe get one done right. They seem to not care and theygive you whatever the heck they want to give you. There are two guys, the one with the long hair and the other one with glassesthat always get my orders right and are pleasant. I wish I knew their schedule so I wouldn?t waste my time with the other ladiesthat have terrible attitude. This location is convenient for me but seriously after so many order mess ups, I?d rather drive outof my way and avoid the frustration. Read more
Customer service from the lady cooking and serving orders SUCKS!!!! I?m a loyal customer to Dunkin? and never have I ever been... treated with such rudeness! The cashier was just fine, he took my order with no issues. When it was time to retrieve food, shewas rude in a manner that offended me. If she was having a bad day then she shouldn?t be at work. I?m understandable to mostsituations, as no one is perfect. I do in fact have an issue when that affects the customer service given to me. I was having agreat morning until I encountered her. I wonder how many other customers have had to start their morning this way. Worstexperience ever. I?m not even going to explain how my food was old and burnt. Just get the customer service together firstplease Read more
We have been visiting this location for months and their drive through service is always fast. The food we order tastes fresh... and the coffee is delicious, right on point. I highly recommend this dunkin location. Read more
I have never waited so long in a drive through line. I've been to this Dunkin' Donuts a few times and everytime, it takes at... least 3-4 minutes per customer. I'm usually waiting in line for about 15-20 minutes. Today's wait was 20 minutes. Ridiculous. Read more
Horrible customer service here.My family and I ordered 5 wraps and we only received 4. We also ordered 2 bagels and they were so... lazy they didn?t put the cream cheese on it even, and gave it to us in a little packet instead to do it ourselves.They alsoforgot straws. This is supposed to to be a fast -easy breakfast instead they made it much more complicated especially for peoplewho go to work in the morning who has time to put the cream cheese on when your in traffic. Read more
Cool place to visit shortage of cashiers long wait