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Reviews for Tim Hortons in Hamilton, ON

Rui Costa 1 year ago
1

Tim Hortons became too cheap, if you buy a sandwich we have to ask for a paper bag or else they won't give it to us, some places... you have to ask for napkins, is this what Tim Hortons is? I'm going to start going to Starbucks... Read more

Sarah 1 year ago
1

Staff are pretty rude and complain about making your order. Please reevaluate your job choice if that bothers you so much since... making coffee is literally what you are paid to do. Read more

Simon of the MCFC W 2 years ago
1

Manager was clearly stressed as she was making coffee after coffee for the mobile orders but not for people actually waiting... there. When I went to relay this to her she indignantly said I only been waiting 3 minutes and that the mobile orders weretaken before mine. The manager then said I was not getting my coffee and to come get my money back. The manager also told me Iwas not welcome in this location anymore after coming here for more than 10 years. As you can see it escalated quickly. YouCANNOT take your stress out on customers. Unbeknownst to the manager, I have a genetic disease which makes it uncomfortable forme to stand. So to witness coffee after coffee after coffee made for a mobile order was very frustrating. I would say I'm notgoing there anymore but the decision has been taken out of my hands. Never thought I would be barred from a Tim Hortons. Managerneeds to grow up. Read more

Summer Knowles 2 years ago
1

The manager who works weekday mornings needs to redirect her anger. She?s really rude to customers but allows extremely... disrespectful behaviour from her elder employees. Saw her screaming/throwing a temper tantrum one morning; she literally had herarms crossed and told someone to ? get off my side walk? lol honestly one of the most childish things I?ve ever heard???? Read more

Sam Berns 2 years ago
1

The service here is brutal. My friend ordered an iced coffee. It was too sweet and asked them to remake it with a few pumps.... Instead of satisfying the customer they argued with him for 20 minutes about why they won't remake it. This was nuts. Read more

Ashtyn Plante 2 years ago
5

Clean friendly staff my order was handing to me quickly over all good tims

Bailey T 2 years ago
1

Come here every single day. Everything is always fine except weekends. The coffee is always burnt & I never get the vanilla I... ask/pay for in my coffee. Whoever the weekend staff is needs to do better because I?m done wasting my money. Read more

??? 2 years ago
1

I found a screw in my fiesta farmers wrap. I ordered it at Uber eats and I feel very unsafe about this item. I?ll probably never... purchase tim Hortons again. This is very dangerous I could have lost my teeth. Read more