Reviews for Swiss Chalet in Hamilton, ON
Greeter was very friendly and showed us to our table accurately. Our food was presented in a delicious manner and everything... tasted exactly how it should. Cleanliness was above average and appreciated! Great place to eat if you like a good chicken Read more
If I could give 0 stars I would. First, I wanna say the manager was working really hard and you could tell there was some sort... of issue going on in the restaurant. Whether it be short staff, or unmotivated waitress? (like ours). My complaint isn?t againstthe manager becuase I felt very bad for her. When we sat down, our waitress didn?t introduce her self. She was short, dry andrude. We were there for 2 hours, had to ask other staff for refills. Our waitress checked on every table near us, MULTIPLE TIMESexcept for us. She would offer refills to other customers without even asking them, not us. The chicken was so dry andabsolutely disgusting, but we couldn?t tell our waitress because she never came. Read more
The ultimate comfort food. It is reliably fresh, hot and tasty. Customer service was exceptional. Down to earth, friendly,... patient, hard working and pleasant goes a long way. The kind of people many restaurants would love to have as their front lineembassadors. Read more
The service was not great, our server didn't ask if we wanted refills on our drinks, the food was okay, when my boyfriend was... asked what kind of dessert he would like for his birthday and my daughter and I wasn't asked if we would like ay dessert. Whenwe sat down the table to the left of us was not cleaned and it stayed like that til we were getting ready to leave. The serverwas not busy, not only that the restaurant was dead for a Saturday evening Read more
We had a great Mother's Day lunch. Service was friendly and fast. Never disappointed when we go here.
So I only eat at Swiss chalet. This was the worst experience ever. The waitress was ignorant. She asked what I wanted to drink,... I didn't hear her, so I ordered a soup and she said no u can't drink that and I didn't end up getting my soup. The front doorlady was ignorant as I was trying to get my qr code and ID for her, she walked away as I held it out to her. I will not eathere again. I was disgusted with the service. It was 830pm, so 90 mins yo closing and they rushed us out and througheverything saying they close in 30 mins. The site says 10pm. Not impressed whatsoever. I asked for lightly cooked fries. Igot burnt fries and the bottom left overs which I couldn't eat. Attached is a picture of the fries. A waste of a $75 meal. Disgusted thoroughly. Read more
Just ordered dinner and waited over an hour for delivery which I get! Dinner time is busy but the southern Canuck had no... coleslaw on it and bacon wasn?t cooked and it was a sloppy mess. So disappointed. Guess it?s a Jamaican beef patty from thevariety store for dinner ???? Read more
Nice place for a simple meal (I would say feast)! The people are friendly and the most important thing is Smiles!