Reviews for Kelseys Original Roadhouse in Hamilton, ON

We arrived at 6pm on a Saturday night without a reservation, and had a 15 minute wait to be seated. It was obvious that the... restaurant was short-staffed. Besides that, the server was great, and our food tasted fine. I had the Thai Curry Rice andShrimp bowl. Because they were short-staffed, our server never returned to our table after food was delivered and so, using a QRcode that was on the table, we checked out ourselves out. Read more

When I first arrived, the lady looked at me and said I will be right with you but she went back talking to her colleague.... Another lady came over and helped us. I am not one to complain but the food we had at Kelsey's Upper James was terrible. Thefood came luke warm. The rice came with my steak was over night rice because it came in a cluster and dry. The steak was cookedperfectly but by the time I got it was luke warm. You can tell it has been sitting for awhile. The wings were dried and cold. The sweet potatoes were not fresh, it has a weird taste. Maybe low grade. Overall, not happy there. Read more

It was ok. The menu has changed a lot, so our favourite meals were removed. The only reason I ever went to Kelsey’s was for... the peppercorn burger. However this Nashville hot chicken was good also. 85$ for the 2 of us. Read more

If you don't wanna serve properly then just say no that it's late and tell people to find some place else.(on google timing says... till 11) We arrived about 9ish upon arrival we were being told that the last call will be at 10:15 which was okay Weimmediately ordered food and drinks. The serving was fast for beer since it doesn't take long to fill only half the pitcher wethought maybe she was in a hurry we didn't care.Right away We ordered a second pitcher since the first one was only half.Butnol luck second was even more less than first one. Anyways let's move to food. My friend had a yeast allergy so serversuggested a salad.Which my friend agreed to since you know it's late we didn't want any trouble for them.(I have worked in arestaurant I know how it is around closing time) The salad arrived with "croutons" in it and burnt chicken of course. Also inframe we have kettle chips which according to me were burnt but when I questioned nicely I was being told they are "crispy".Notgonna lie best burnt crispy kettle chips in town if you can eat. I really like this place it was my 4-5th visits but the worstexperience I had till now hands down. Read more

Our server Ena was wonderful! She checked in on our table an appropriate amount of times, was personable and friendly each time.... She was very sweet to bring us out a cookie with ice cream for dessert as it was my birthday! Read more

We arrived in at 8pm, probably it was rushing time because we waited to be seated and waited so long to be served. But when the... waitress came, she was so nice and efficient that everything before was fine. The food was perfect. My husband ordered messyfish and I ordered bacon bourbon bbq burger, they're huge!!! The fries was delicious! Read more

I'm from out of town. This was my first visit here. My server, Heather, was great. She's attentive and considerate. Which... resonated with the other staff. Great atmosphere and it seems that because of the quality of the service and food and because ofthe staff there are a lot of regulars at this location. A very inclusive place to gather with friends and family. I will mostdefinitely recommend this location to others. Read more

I was tossed between a three and a four on this review, our waitress was quite pleasant and chatty, my boyfriend had the wings... and fries he was very happy with the wings he chose lemon pepper and sweet Thai. I ordered the chicken salad no goat cheese with substitute feta unfortunately it came with goat cheese but I didn't feel like sending my meal back so I picked out the goatcheese and they in turn gave me a small container of feta. The salad was really soggy and the beets were prepared verydifferently from when I had ordered this salad in the summer. It was not at all like the salad I had originally purchased in thepast. I have included some pictures of our meal. Read more