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Reviews for McAlister's Deli in Hamilton, OH

Jenna K 2 years ago
5

For my first and so far only McAlisters experience I was pleasantly surprised. I did the deal for 2 options. Got half a sandwich... and soup and it was delicious! The soup was hot and flavorful. The sandwich was warm and made the way I requested. The sweet teais the perfect amount of sweet too! I'll definitely be back! Read more

Valerie Stone 2 years ago
5

We had a great experience at McA tonight. There was a long line, but Angel moved the line along quickly, and she was super... friendly! The southwest avocado chicken salad with chipotle ranch was amazing! We especially appreciated the large,complimentary waters! Read more

Ronald Lowery 2 years ago
3

I've never had a bad experience in any McAllisters in state or out but this one fell a little short. My potato soup was... definitely watered down and my sandwich roll was only about 60% covered with meat. Hope this is not a preview of things to come. Read more

Kristi McClary 2 years ago
5

I get there chicken ceaser salad and king club there and give them both an A+ for taste and flavor and even presentation. Love... using their app and how quick it is to go through their pick up window too. Great customer service also! Read more

Brittany Pitz 2 years ago
2

Male workers were SO rude to female coworkers! Unorganized and handed out people behind us their food before us. Once asked...no... apologies.. Just blamed the girls working. Was missing our salad and never got it. The only 2 stars is for the actual food wasgood. Need new workers and training. Read more

Laura L. 2 years ago
4

The staff here is very friendly, the menu has a large variety that can be manipulated to your tastebuds. They have great... sandwiches, salads, soups, and desserts. I rely like their turkey on chibatta and really appreciate that they do not toast itlike most places. The Chipotle mustard is tasty but not overwhelming, especially important for someone who does not handlespicey well. Their mac and cheese is creamy and one of the few that I like at reaurants. I was impressed with cleainess andenjoyed the atmosphere. Read more

Barbara Holley 2 years ago
5

Delicious! 2nd time here this week. Fresh, tasty and plenty of food for the money. We got the "Choose Two" - 1/2 salad and 1/2... sandwich. They were, unfortunately, out of spuds...but we will get one next time. Downloaded the app...gonna refer to friends.This is a great value! Revisited today and had a half spud and half salad. Soooo good. Took a photo because it was so pretty.Plenty of food and a large water. Great value. Came to McAlister's a few weeks ago with 2 others. The restaurant was empty butour order never came out. After 15 minutes we complained. Apparently our order never was sent to the kitchen. The manager gaveus 3 VIP passes for a whole meal including drink and cookie. Today, I used that coupon and had a very positive experience. I wasat lunch by myself, not a common occurrence. It was only 11 AM. Somewhere in my head, I reasoned that the food would likely befresher. I wasn't wrong. I ordered the Pick 2 with half a club sandwich and a Spud Max. Unsweetened iced tea and a cookie camewith my meal, thanks to the coupon. There was only one other customer in the restaurant this early. His sandwich came out andwas beautiful. My food came, and it was very colorful and pretty. It was also fresh and hot. Kudos to McAlister's for animproved experience. While I was eating, I had the opportunity to talk to a super friendly employee, Amy. I asked if I couldtalk to her and she sat down so I could tell her what I had on my mind. I let her know how great today's order was, and Ithanked her for her attentive service. But I also told her about my less than stellar experiences when ordering online and usingthe pick up window. EVERY time I've used it, I have been disappointed. The potatoes seem old. The salads are skimpy. Thesandwiches seem thrown together. It is usually cold. When I've used that method to pick up, I have been sitting in the lot whenI ordered, so cold food hasn't been due to tardiness in picking it up. So...my point...the food I just got Read more

Nicole 3 years ago
2

Food is usually good but they mess up my sandwich every single time I order. I stopped coming as often and hadn?t been in... months. Decide to order today and what do you know, my sandwich was messed up. Crazy thing is, I ordered it as it comes exceptwithout bacon. They put avocado on it but didn?t put the spring mix or tomato on it. I get forgetting to put items on that areadded. But forgetting items that are part of the sandwich as it?s listed on the menu every time? Pretty ridiculous. Read more