Reviews for Subway in Hamden, CT
Good location but poor customer service and quality! Not friendly at all and even make you uncomfortable and somehow regret of... visiting and shopping there! Maybe bad management unless if the owner wants this way the customer be treated! Read more
Took my sister there sandwich ok, but cookie old and hard enough to break your window.
Best subway I have ever visited! Clean polite and great sandwich preparation.
If I could give this location 0 stars, I absolutely would. I've never given a 1 star review before, but after my experience with... the manager and her inability to provide proper customer service, I felt like it was a responsibility to share the details. Iused the website to order a footlong meal and placed the order for 8pm pickup. Once I arrived to pick up my food, I noticed thelights were off and there was a sign on the door saying there were covid hours and the store actually closed at 7. My order wentthrough online with no problem so I was a bit puzzled. We're in a pandemic so this wasn't an issue to me, I don't expect everycompany to perfectly execute the sudden hour changes. What was an issue, was the manager's response and attitude when I calledthe next morning to get my order fulfilled at a time that they were open. She told me that she "couldn't do anything about it"even though I had the order receipt and proof of purchase. I followed her response by asking if I could at least be refunded forthe order I paid for but didn't receive, and she screamed "NO AND DO NOT CALL THIS STORE AGAIN FOR THIS REASON" and proceeded tohang up on me. Won't be giving my money to subway again and will be leaving a report with the BBB. It's not about the money,it's about her audacity to scream at a customer for no reason. Read more
I went here and had to order online. She was extremely nasty and rude and once I got home. She literally messed up my entire... order. Would like to speak to management and will follow up until I do. Read more
First time and last time poor service. I was excited for gettin coupons in the mail. only for the lady who says she?s the... manager to shut me down and embarrass me on the line and say they don?t take paper coupons.. only digital on cell phones andmeatball sub was made with no effort.. not everyone has cell phones who does that atleast honor it one time so I know for nexttime poor customer service and worker clearly doesn?t like her job Read more
Poor customer service. Crazy employee. Don't ever go. Unless if you like to yelled and kicked out of the store. I asked her to... spread the chicken evenly, she said I did, i said no you did not, I like you to spread so I can get a bite of a chicken insteadof bread... she throw a tantrum.. she claim that this is how the sandwich suppostly be and advise me to go to an other subwaycause she is pregnant, and she not suppostly be working.. she want to go home... she needs a moment.... we are closed... get outor I'll call the police!!!!! And more. I'll post the video cause I was shocked wanted to have some kind of evidence. Read more
No green peppers at this location? Why?