Reviews for JJ's Italian Kitchen-(Pizza, Sandwich, Catering, Dinner) in Hamden, CT

They confirmed my order but nothing was ever delivered. Eatstreet doesn't want to refund my money because they need this... restaurant's consent. Even though their number does not work and they cant make contact with the restaurant. I'm not sure ifreviews are real because I can't imagine a real restaurant doing this. Could this be some kind of scam? Read more

DONT ORDER FROM HERE. The worse take away I have ever ordered. Estimated time: 20-50 mins. It took 1.5hrs. It arrived... cold. The food was awful. Everything was super greasy. It tasted terrible. All of it tasted terrible. Pizzas, fettuccineAlfredo, even the onion rings are bad. The garlic knots don't taste like garlic, they taste like pepper. The garlic bread istough, like tough meat that you have to chew, except it's bread. It was awful. Read more

We ordered the boneless buffalo wings and received chicken strips cut in half with no buffalo sauce. Just plan chicken... strips/cutlets which looked and tasted like they were store bought frozen and heated up. We ordered extra blue cheese, anddidn’t get any which we were charged for. The garlic knots taste disgusting and soggy. According to my girlfriend, Themeatballs were alright, but they also cut them in half’s probably to warm them up faster. I order to pick up and was told itwould first be ready at 8:45. Then I received a message saying it will be 8:55 due to being busy. When we got there we waitedtill 9:10 till we got our order (we got there at 8:50). I don’t understand why it took so long, since not one other order waspicked up or went out for delivery while we waited. Definitely not authentic Italian food. And I question how they have somany 5 star reviews. Read more

We ordered through Grubhub and they gave us a decent time of delivery at first. We ended up waiting almost 2 hours for our... order, after we called Grubhub and he had pushed the delivery time back. On top of that, half of our order was wrong and theother half never showed up (Chicken Bacon Ranch Wrap and Mountain Dew). We called the place back and after going back and forthfor a few minutes, they said they would deliver the items we were missing. Another hour goes by and the delivery guy is stillnot there. We called and the guy on the phone said he had already left, we are only 15 minutes down the road. The food isn'teven worth the hassle, don't bother. Take all of the other terrible reviews seriously, they do not care about quality orcustomer service even if they try to smooth it all over. Read more

I had done this via Grubhub and can’t figure out how to post my review there. I ordered on Christmas so I can expect a delay.... Took an hour and half vs 45 min which was their max delivery time. The owner had called me and said the brócoli stuffed cheesybread that was sent was burnt. The owner said he’d refund half of the money (which I’m still waiting on) due to the burntitem sent and how next time I order he will send another for free. That’s great customer service (just waiting on the 50%return from what he said). The ginger ale ordered never came. Garlic bread with cheese was bland. The steak and philly wrap hadno flavor, and the salad was Eh too much spinach and lacked other items in the salad. Read more

JJ's has the best pizza around! It is always super hot, fresh not to mention delicious. I literally order here once a week,... cannot get enough. Love the Mozzarella Pizza , service is always great plus delivery through Grubhub brings it right up to mydoor!! Best Pizza around by far!!! I highly recommend! Read more

Recently ordered a Chicken Parm sandwich from JJ's for lunch and I really enjoyed it. It was fresh, very tasty, and was a good... size! It wasn't very expensive either and most of the prices on the menu are competitive for the area. Even though I haven'ttried any else on the menu, yet, it seems like they have a large menu with many Italian classics in addition to a wide range ofspecialty pizzas. The only downside to the place is the interior of the shop is kind of dingy and doesn't feel very clean ormodern. It could definitely use a facelift and some TLC. But besides that, I definitely recommend JJ's and look forward totrying more of their menu. Read more

We ordered take out from here but I wasn't impressed. We got a half mushroom pizza and some garlic knots. The garlic knots were... over done and a bit bland. The pizza was okay, but nothing special and there are definitely better places in the area. Not aterrible choice but not my go-to for the future. Read more