Reviews for Jack in the Box in Haltom City, TX
The heavy set girl in the purple shirt has terrible customer service skills also you can get a chicken sandwich from mcdonald's... this cheaper and same quality or better as jacks $10 chicken sandwich Read more
I am giving a 5 star for victor and the crew working tonight at 11pm..we hadn't been to jack in the box in a while since the... munchie boxes were 5.99 and we were not paying attention and ordered the munchie boxes and the total came out to 17..and somechange, we had to change our order to the 5.99 combo, and these guys kept a positive attitude even though they had to start overon our order, through our apologies and fumbling, victor remained positive and cool...thank you for making us feel lessembarrassed that really we didn't have the money to splurge like that..we still had to get gas and food for the pups on our wayhome...awesome job victor!! Read more
The burger was good the curly fries I paid extra for were stone cold. The large fry box was half full, of that half of the fries... were also cold soggy normal fries. Definately not what I paid for. Charged double extra (Charge for Curly + Large) for half theproduct and was not even edible. Read more
Ordered our lunch here. The food was a decent quality. However they failed to give our order in it's entirety, as well as give... us a receipt. Wich is required under Texas law. We did not realize this until we made back home. So my father returned thisestablishment to receive the rest of our order. When doing so the drive through worker laughed about it and decided to speak toone of her coworkers in a different language so he could not understand like a coward. Will not provide this establishment withour business again. Read more
Got the number #7 ultimate bacon cheese burger ???? it was really good ???? like dinning inside and seeing the jack in box... funny pictures plus the side window was busted out but hey what u expect u at jack in the crack! Read more
I ordered a #3 and got the Texas Double Jack because the 1st menu says a #3 is a Sourdough Jack which is what I wanted. I... didn't realize the 2nd menu was different. Their menus don't match. Then, I went again and had to wait about 15 minutes soeverything should have been fresh but both the curly fries and regular fries were cold and stale. Read more
Only went to this location because the one on Grapevine highway was closed for some reason. Went and waited in the drive-thru... for over 30 minutes for them not to give us our drinks so we parked in a parking spot and called over ten times(this is noexaggeration) for no one to answer. Since the dining room was closed since it was 11pm, and i couldn?t get them to answer theirphone i knocked on the window to try to get someone?s attention. No one paid attention, but one of the employees did look me inthe eyes and definitely saw me! Got home and all of our food fell into the ground due to the bag ripping(after I?ve cleaned allday on my day off) because they stuffed all of our food into one bag. It really makes you wonder how whoever is running therestaurant was able to get that title. Answer your phones even if you?re busy. Multi task. It isn?t as hard as you think! Moneyis completely wasted and I will literally never visit a Jack in the box ever again. Read more
Ordered at the drive thru. Approaching the window there was an elderly lady talking loudly to the drive thru window worker. The... older woman drove up and the worker extended her hand to take payment. Without making sure she had the right order, withoutspeaking, being polite and saying good morning or anything courteous. So as I drove towards the window and stopped, the drivethru worker looked at me with the window open. Didn?t say anything as I waited to see if she was going to speak. So as I rolledmy window up she began to walk towards the window. Hmm?? Really?? Again she didn?t speak. Just held her hand out. So I kept mywindow rolled up and waited a min. Rolled my window down and she still didn?t speak. Held her hand out as I rolled my windowback up again. And obviously it?s not just me. So the plus size woman grabbed an orange juice and spoke to me as I rolled mywindow back down. Customer service is bad at this building. She didn?t want to speak to the elderly woman or me. I drove up abit to check my order I heard her speaking to the Hispanic couple behind me. The racism at this establishment from the mexicanwomen is pathetic and has been going on for far too long. Retrain this bunch, discipline them for their actions towards payingcustomers, or hire an entirely new crew. Read more