Reviews for Braum's Ice Cream & Dairy Store in Haltom City, TX

I've noticed a good number of the recent reviews for the 377 Braum's location have been poor and sadly I don't have much better... to say. It looks bad when the ice cream counter is a mess, especially when this particular part of your store is open tocustomers. The young man who took my order did not say a word to me nor did he smile to greet me. I would consider these basiccustomer service behaviors as I worked in a restaurant for almost 5 years as a waiter. The young man's redeeming quality was theaccuracy of my order. However, the rest of the staff did not help contribute to the experience in a positive way. I noticed thelady in front of me waited nearly 10 minutes simply to pay for her order. I also overheard other families talking about theirpoor experiences with this location and other Braum's locations in the area. Read more

They got both our orders wrong and it took a while to come so we just ate it and left as there was no price difference. And not... worth it. Had bad experiences at braums before but thought wed try a different one and just the same. Poorly managed. Peoplewaiting for service while the workers just stood there. The burger looked a mess, tasted okay but nothing special. The frieswere bland. Im done with braums after this. Read more

Did not like it at all. Waited in line for a good 20 minutes. Asked for scoops of ice cream and they gave me one. My friend also... got a cherry limeade and I could smell the lime and it was horrible. Read more

Last 4 times 8 ask for no cheese, make sure I say it at least 2 times. Still get cheese. One time I asked if I could have a... bunless burger, "sorry we don't do that" what... Leave the bun off? Luckily the food is great, don't expect much from theemployees. Read more

I like me some braums but very dissapointed in the burgers I just brought home. Do better is all I have to say!!

What is happening to Braums. Be careful when ordering more than 1 or 2 items. I ordered a number one with no pickles and got a... number one dry. I ordered a bag of burgers plain and received a bag of burgers with pickles and ketsup on. Then ordered a bananasplit with no nuts and received a banana split with nuts and only 1 slice (half) of the banana. What is going on with this? Called and was put on hold indefinitely and hung up. From now on i will check everything i order before leaving the window. Read more

Braum's makes the best chocolate malts ever!!! The employees are always super friendly. They also have a little grocery inside... so you can purchase milk and all sorts of good food. Don't forget to get a carton of ice cream to take with you I love this icecream store! Thanks Braum's!!!!! Read more

Sitting in the drive through now. The lady taking our order was very rude. If you don?t like your job then go elsewhere. It?s... because of the customers that you have a job.. I recommend going elsewhere Read more