Reviews for Subway in Hailey, ID
Just came in (Saturday 5/16/21 at 1:00 pm) and oh my dream team. The three working engaged in conversation, listened, worked... efficiently, and were awesome. I didnt get their names but they were great! Our sandwiches were exactly as we ordered and theservice was incredible. These three were younger, and most likely newer to the workforce, yet provided better service than somepeople who have been working for 30+ years. Kudos to them for CRUSHING it and bravo to whoever is training them. Keep up thegreat work! Read more
Found it unsettling that 2 children?11 and 12 years old?were working at the store alone, making sandwiches, operating the cash... register, and working a commercial oven. Does not seem safe, legal, or appropriate. Read more
The newer owners have made this subway a fantastic family business. It is great to see how the boys behind the counter are... responsible and to see them truly enjoy making sure the customer is pleased. They are young but they are well on their way tomaking this the most enjoyable subway in the country. I?ve been to many subways and had terrible experiences with how thin mysandwiches have been but this subway prides themselves on giving you the best sandwich each time. They are covid conscious, andmaintain cleanliness. The new owners are truly turning this subway around and raising wonderful children in the process. Read more
Very unsanitary, never cleaned well or ever rarely. Workers stick their hands in lemonade machines ungloved and still serve said... lemonade, and containers are rarely dumped out/cleaned. Food is prepped in unsanitary and in non clean areas. Food is served farlonger then it should be, and also left out when it shouldnt be. Bread pans are NEVER washed and often dropped on the floor andstill used. Dishes are never clean an often reused with old gross things in it. Not under new ow ownership and or managemant allSTILL ran the same way. VERY GROSS AND VERY DIRTY. This place should be closed and never reopened. Not sure HOW the healthinspector hasn't closed it down yet. (Have pictures. Wont share those though as they are DISGUSTING) Read more
Food was good. The main issue was I walked in with my 10 year old and the sandwich artist (he didn't have great customer... service) was listening to hardcore rap music. Nothing like getting a tuna melt with fbombs on the side while your kid looks upat you with amazement. Read more
The two that served us tonight were very polite, friendly and informative. Treated us and our kids more like family friends.... Highly recommend! Thank you for a wonderful experience. Under new ownership. Read more
LOVE it My spicy Italian came out just how I love it????????????yummy almost done...
This place used to have a 1 star from me with the previous owners but these new guys have changed my experience there entirely... enough that they deserve a 5 star. They're all friendly and talk to you and don't seem irritates or roll their eyes when theysee people coming in. Now I actually want to go in and order instead of wishing they had an online order option. Oh and the newfresh ingredients are good too! Read more