Reviews for Wendy's in Hagerstown, MD
Nice architecture. Pity nothing inside matches the outside. I waited >5 minutes while one family's apparently-totally-effed... order got straightened out, then got to watch the staff do everything EXCEPT take the next customer (me). I was finally asked ifI had ordered ("No!"), and when I asked whether (I assume) the manager if she was ready I got told "I'm never ready." Took herat her word and left. Not a good look for 7:45 pm. Read more
The food is always hot and fresh. However, Every time I get the bacon pub fries they are made wrong. They should have more than... beer cheese on them. Not getting the food that you pay for is pretty disappointing. Other than that, working in fast food ishard so keep up the good work! Read more
Not bad except for the piece of metal wire that I bit into in my chicken sandwich. How does that happen?? So dangerous, I?m... lucky I didn?t swallow it. Read more
Its like the only thing fast food care about is the drive thru. It like everyone else doesn't matter. We all spending money so... we should get the same quickness as drive thru. Read more
The inside eating area was not cleaned. Had to wipe down our table. The soda machine was dirty. Ice spits out onto the floor... from soda machine. Food was ok. Had a lot of fragments of fries in order. The young counter employee noticed we couldn't finda place to sit and we started wiping down our table so he came and wiped down the tables in the area. Second time there and itwas like this. That makes about 2 out of,let's say, 10. It's been the 2 most recent times though. The place is about 4 yearsold. Fyi, Homeless and addicts tend to hang around the place and they usually don't panhandle. Read more
If I could give it zero stars, I would. Yesterday evening my bf and I had gone to the stock sale down the road and were wanting... a quick bite to eat after. We ended up going to this location and since we had the cow trailer, we had to park and go insideunfortunately. Took at least 5 minutes for someone to come up to us and take our order when we were the only customers in there.The manager and every employee in there looked at us and didn't say a word until someone finally took our order. They werecussing, throwing food and condiments, being nasty to each other and overall disrespectful in general. I would NEVER suggestthis location to anyone. The food was mediocre and disappointing. Read more
Management is extremely and highly effective! It shows in their people. Definitely appreciate the hometown feel. They went... behind the call of Duty to correct a wrong in my order, and get this honored it a few days later. That's topnotch customersservice. Read more
Went through drive thru , French fries old tasting ,got a chicken sandwich stale bun , husband said his sandwich Dave's double... was okay had to warm food up cold in middle of sandwiches I don't live that far away for sandwiches an fries to be cold sodastaste like carbonated water no flavor have to check your food before you head out for now on Read more