Reviews for Baskin-Robbins in Hackensack, NJ
No Choc Chip ice cream, no malt mix, pathetic service - just did not care.
Coffee was very good and the staff were very nice an accommodating when i asked to make it hit again. Thank you
I placed an order 2 days before the pick up date for one of the fathers day ice cream cakes and when I arrived at the store... there was no cake ? the manager said That I have to order 4 to 5 days in advance?.. the website tells u nothing like that! Itsimply asks for the time and date of pick up! I will never order from them again! Read more
I just ordered 3 milkshakes and a sundae , the milkshakes where mostly ice and they didn?t have brownie for my sundae, worst... milkshake I ever tasted, it was delivered by Doordash. Read more
Been to this shop a number of times and had no problems at all. But had the worst experience yesterday. Got 2 sundaes and went... to the billing and showed the coupon from the app - buy one sundae get one for 99c, but the waiter wasn?t able to apply it andcalled the manager for help. Never seen such an arrogant manager - she never even looked at the coupon but just said that kindof offer never exists. When I insisted that I received one, she just snatched the ice creams and poured it into the ice creambins and started scooping out kids scoops and gave it back to us and said this is valid only for kids scoops. What an attitude!She wasn?t even ready to listen to what I was trying to say. I was so frustrated, just paid and walked out. Realized she justgave some random flavor and not even the one that we asked for. Will never go back again. Read more
This particular DD/Baskin Robbins is better than other DD/Baskin Robbins in it's vicinity in terms of quality of food & service.... One ???? less because they charge NJ Sales Tax on Donuts which is not applicable for the State of NJ! Read more
The store was dirty, sitting area crawling with bugs. At 8pm on a weekday night, they only had six flavors and no variety for... anyone dairy restricted. I got attitude just for asking, so I turned to the Dunkin Donuts section for an alternative, but theshelves were almost bare. Ok, it was the end of the day. No cold brew coffee either, which was really the only thing I wascounting on. Ended up having a couple salty fried onion bites. Again, it was the end of the night, but there should never becritters in a dining area. Read more
Came here on 8/18 at 8:57pm and they were closed depsite the sign saying they close at 9pm.