Reviews for Subway in Gurnee, IL
Sandwich was made perfect. Staff could me m8re friendly.
Place is so bad, do not waste your time or money.
Why does your hours on the door say your subway is open till 8p on a Saturday night but customers arrive at 7:45p and are... greeted with a closed up store and employees saying they are closed. Do you not value possible new and returning customers whowant subway before 8p? Read more
My bread was so hard I couldn?t eat it :( I also ordered a cookie and seems as if it was 3 days old. I?ll just stick to the... subway on Durand in Wisconsin. Their stuff is always fresh and tasty. I?m so disappointed in this Gurnee Subway Read more
Just left store had my sandwich the young lady made exactly how i asked no skimping BEST SUBWAY SANDWICH EVER this is my new and... only subway thank you dont know young ladies name went 12/1/211:30ishpm Read more
I want to congratulate Subway for having a phenomenal (spicy ) employee. He gave me a phenomenal service, he was fast & took... care of my three subs in a fantastic manner , I was only extremely disappointed when I had placed an order online but theystill prioritize walk ins. I make it very clear that this has nothing to do with the service I received from Kris. Read more
Very kind and fast staff made my salad just how I wanted!!
HORRIBLE CUSTOMER SERVICE! If you don't want to read this entire thing, they took my money and didn't give me what I paid for.... If you want to be stolen from, this is the place to go! I ordered 3 subs and 5 cookies. I am NOT from Illinois and was justpassing through on a road trip. I got my bag from the woman and left. Started driving and am already on the freeway when my 2year old's blt is sitting uneaten. I ask what is wrong and come to find out, it's not a blt at all! No big deal. I'll just callto get my money back and buy him something else, since I'm no longer in the area. I call and the lady says she cannot give me arefund because everything else was correct and I took it. Okay, thats fine. I don't want a refund for everything else. Just thesandwich that was incorrect please. Nope! She said that she can't do a refund for individual items, but she can give me in storecredit. I reiterated that I am not from here and just passing through. She said she needed to get approval from her manager andthat she needed to call them. So I told her to call him then. She said he was the only one who could approve it and kept goingon about how she could give me in store credit. I'm like come on now. I don't live here! Then she hung up on me. Read more