Reviews for Sonic Drive-In in Gulf Breeze, FL
Post COVID things have been hard here. Food quality is hit or miss. Time to take an order can be lengthy. They seem to be... understaffed and it can show at times. That said, the staff is friendly, and when they get the order right, it is delicious. Read more
I set at the stall waiting to order for 25 minutes with no one even acknowledging me. So I called the location and asked if my... stall was working and some kid answered that it was but it populates stall drive thru stall and so on. I explained that I hadbeen waiting with the order button pushed for at least 15 minutes and he stated we are very busy and you just need to wait foryour turn! Then hung up on me. I called right back and the same kid answered so I asked for a manager and he stated I am themanager. At this point I left due to the customer service! Read more
This sonic is unfortunately the slowest sonic I have been to ever. I have tried it several times at different hours but every... time they take so long so if you are in a hurry DO NOT come here! We had an employee say themself they would not even eat hereafter we had to return my husbands food. Also when I ordered a burger they gave me the end of the loaf on one side :( Read more
Stopped here with the kids for the shark week slashes, and we had a great experience! Kristina was very friendly and prompt!... Bonus: the iced coffee is nice! Read more
The last 3 times I've gone the ice cream machine was broken and waited there for 30 minutes only to be told its broken. Then it... comes out and the carriers smell like cigarettes because the worker is standing there smoking waiting by the door to deliverfood. Lol then you respond with sorry to keep you waiting. This place needs shut down and put under new management. It's a poorexcuse of a restaurant and you wont catch me ever going back. You clearly need new equipment, new employees, and above all newmanagement. Read more
Been here twice since moving here, won?t come back. First time got a toaster sandwich and they used the ?but ends? of the loaf... to make the sandwich? pretty gross. 2nd time got popcorn chicken and the chicken was burnt crisp and very old. Took it back andshowed a different employee who didn?t serve us the first time and she made me aware that the other employee knew it was old butthere were out. She also let me know she was new here as well and told me she wouldn?t personally eat here either because howthey handle food. Read more
The young lady helping us was authentic, and sweet. It wasn't her fault the computer was giving her a hard time. Unfortunately... none of our food was made correctly, just a few ingredients forgotten.. That was manageable.. But the really sad part was thehair in one of the burgers.. That was just a no from us.. Read more
Very long wait in the drive thru. But, realize it is very understaffed and the young girl that took our order was the only... person we saw. Maybe she was also trying to prepare the drive thru orders. But, she certainly needed help. Read more