Reviews for Dunkin' in Guilderland, NY
More like Dunkin Nonuts!! Allegedly out of donuts at 3pm on a Friday, and staff had trouble scanning my rewards card, so I had... to pay for a wake up wrap. No one should ever have to pay full price for a wake up wrap. Read more
Don?t even bother ordering from this location. Your order will get messed up and multiple items forgotten .
Fudged order this AM chk 3128. First, gave someone else?s order entirely conflating Travis and Tristan. Then gave me half items,... and sent me on my way. Told them it was only partial order and they needed to make remainder, pulled ahead and waited. Stillbotched order, missing bacon, very disappoint. I know it?s early Saturday AM, but come on? they were not apologetic. This was amobile order, given plenty of notice to assemble. Will not be returning Read more
Came here to grab a coffee before my night shift. The employee who served me was very friendly and provided excellent service.
They made my order wrong at drive thru and I get mistakes happen but had she repeated it back to me it would have only taken a... few seconds and helped with accuracy. I always order my drink the same so for the girl to snap at me and tell me what I hadordered was something different irritated me because it wasn't what I always order and they make correct at every other Dunkin.My one star review is not because of a mistake I could care less its because of the nasty attitude I received when I said myorder was incorrect and the fact the girl continued to be rude and thought she would talk about me to another employee with thewindow open in clear view. For what I pay Dunkin yearly for iced lattes I prefer them to be correct and I always tip but not fornasty attitude Kate who should find a job that isn't in customer service. And this Dunkin I won't stop at again. Read more
I don't go here alot but it's the only dunkin open early and i don't go right when they open either its usually 40 min after... they have been open. When the younger girl works everything seems to be ready for business. When the older woman works the lattemachine isn't working yet she can't make avocado toast yet. Although when i get my coffee it is good it would be nice to orderwhat i really want instead of having to order something i don't want. Read more
I only ordered coffee and bagels but overall not bad (hard to mess up the order). It seems like they never use enough cream... cheese but maybe that's my preference. The place is clean and the woman that served me was nice. A sketchy guy hanging out therebut I was able to get in and out in good time. Read more
Seems this location should be shut down. Not very many positive reviews. They can not make a coffee properly to save... themselves! Such a waste of money when you can't even drink it because it's so bad ???? Read more