Reviews for Tim Hortons in Guelph, ON
One of the best cups of Tim Hortons coffee I have had in years! They brewed it perfectly, the flavour, richness and freshness... made me crave another cup right away. This is a franchisee that ensures staff aren't letting a pot sit too long and doesn't justadd fresh beans over previous grinds, like some do. I would like my Tim Hortons coffee to always taste as good as this store'sbrew! Read more
I would avoid this location if you can. No organization whatsoever. The line was out the door. It took 20 minutes just to order... and they messed up my order 2 times. They corrected the drink but it took 10 minutes to get the wrong bagel ,toasted wrong withthe wrong cream cheese and by that point I just wanted to leave. This isn't my first experience at this location like this.Lesson learned. Read more
Store was extremely dirty. 5 open tables were not cleaned with food and liquids on them. The plexi barriers and surrounding area... where you pick up your food/coffee was disgusting. Employees had no idea what coffee belonged to whom after they placed them onthe pick up rack as they were no marked properly. Attention to details and cleanliness needs much improvement. Read more
5 trips through the drive-thru, each time I ordered a croissant and am asked if I want it heated. I always emphatically say no.... They heat it anyway. By the time I get to work to eat it, it is hard as a brick and tossed in the garbage. The staff can'tseem to understand the word no. Small thing yes, but it ruins a day and is impactful enough to make me complain. Read more
By far the slowest Tim Hortons I?ve been to. The guys making the food are so slow and unable to multi task. Never have I been to... a Tims with a line of 10 people waiting for their bagels. And I?m talking plain bagels with cream cheese here. Made the mistakeof going back and the experience was worse the second time. Twice I put a mobile order in and twice I?ve waited 15-20 mins afterarriving at the restaurant to get it, both after asking them to hurry up. Get it together! Read more
So not only was the order wrong. Not double toasted and no butter. But this is what the sandwich was put together like. We are... fed up with this location. Read more
This location continues to disappoint. Always slow and inconsistent. Ordered a bagel and cream cheese. Cream cheese is an extra... $1. As you can see from my photo, hardly any cream cheese at all. Sometimes though, there is so much that its all creamcheese. Not sure what the issue is with this location. training? Staffing levels? Read more
Best Experience at Tim till now. The Girl Named Jasmeen was very polite and recommended me some good vegetarian snacks. Best... customer service Experience. Whole team is very hard working. Read more