Reviews for Real Fruit Bubble Tea in Guelph, ON
They use real good quality fruits in all their drinks. Always been my go to bubble tea place. Staff remembers your usual drink... if your are a regular too which is a very good trait on customer service. Read more
Location is hit or miss depending on the staff. Last time both drinks I ordered were watered down and it was like drinking... flavored water. One time they did a slush instead of the smoothie I ordered. Instead of making a new drink, they were trying tofix it. I had to ask them to do a new one. Read more
Yummy drinks, fairly priced, quick service and kind staff!!! They?re honey lemon and signature milk tea are my favourite!
The drinks are good, but that's not the problem. I've ordered mobile multiple times and when I go to pick it up even half an... hour later. They haven't even received it yet. I have to say I have a mobile ...then they make the drink..what is the point ofhaving a mobile order option then. Pointless. Fairview Park Mall location never had this problem. Read more
Terrible staff I accidentally dropped my bubble tea the girl made me a new one and kept giving me attitude she was constantly... rolling her eyes at me and extremely angry even though I apologize. I just think that?s terrible customer service and theyreally need to do better Read more
Terrible customer service! The mall was evacuating and the alarm was going off, during the commotion, I ordered the wrong drink.... Advise the lady I had an allergy to the drink and asked to remake it since I won?t be able to drink the one that was made, andshe said it?s not her problem. I apologized and said I accidentally pressed the wrong button and she blatantly said that shedoesn?t care and how she will be out of pocket if she has to remake the drink again. When I asked to speak with a manager, shesaid she was the manager! I couldn?t believe that she would be so rude! Never ordering from this location again! Read more
Was really excited when this opened up in the mall, had to always get my mango slush however the quality and the customer... service has gone way down hill compared to when it first opened. On multiple occasions now, I have gone up to a register toorder and there has been this one lady who proceeds to ignore me and everyone who is waiting in line. The last time she juststood there on her phone for 5 minutes while another girl had to stop what she was doing to come and take my order, the ladyclaimed she didn?t see me there even though I was standing directly in front of her. Just today she spent almost 10 minutestalking to her other coworkers while a massive lined formed just to order. The order didn?t even get made properly either, wrongsize and none of the extras I paid for were added. For the price we are paying, it?s definitely not worth it. I wouldn?trecommend going to this location. I?ve tried giving it many chances but this was the last straw. Read more
Best customer service. I like the new girl Ean. Very friendly and pleasant.