Reviews for Domino's Pizza in Guelph, ON
I got the wrong order and when I complained that i got the wrong order the girl named Simran (picture attached) she said... mistakes happen and never apologized. I asked her that i want to talk to the manager and after few minutes she said i am themanager.Moreover, she said I won?t say sorry. Why do you want to hear sorry ? I just wanted to talk to the manager and shestarted fighting in the store. She is such an unprofessional, manner less worker with zero customer service. Also, she waswearing mask but not covering her nose with it as seen in the picture. When i pointed out, she said that?s my choice. If youcan?t give satisfactory customer service then why?re you running a business? Disgusting staff. Read more
Halloween night is probably one of the busiest nights of the year. I totally get that and I expected long wait times. I ordered... at 5pm for pickup and was told 30-40 min. I waited two hours at the store for my pizza. I missed half of Halloween with my kids.The staff was hustling and the pizza was good but wish they had of quoted realistic wait time. Disappointed in that. Read more
Thankfully they had the dine-in. The app order wasn?t available so I called in and said the order which was ready soon. The... pizza was so delicious and a very transparent kitchen to watch each and every process. Read more
Unfortunately I'm tired of receiving under cooked PIZZA! I ask for well done every order(now I have gone back and I have made... the mistake of not asking for well done. I admit that) I have no idea why they can't make a well done pizza when it's clearly onthe order and they are to follow orders. I have been a long time customer at the 585 Eramosa Rd location. Very disappointing!Now on the other hand there are a couple of really great drivers and I enjoy seeing them. WAKE UP PIZZA MAKERS!???? I alsonoticed there is no responses from this location on any of the reviews I the last 5 or 6 years. Read more
Perfect every time! If you have celiac disease like me, this is my trusted location in Guelph. I have been ordering here for a... year now and they always make it perfect. I have never been sick after eating their pizza like other locations who don?tunderstand how dangerous celiac is. But these guys in here are AMAZING!! I will be back next weekend for my birthday lol Read more
This review is regarding to one of Domino's Pizza drivers. I understand that they are in a rush, but this doesn't mean that... they have to be reckless drivers and putting others drivers in danger. The driver of whom I took the pictures of, he wasreckless while driving. I was with my wife and son (20 months old), and this Domino's pizza driver cut us off in a bad way andgave us the finger. I was on my way to put gas... what a coincidence, he was heading to their location besides the Petro Canadagas station. I went out to see if he would apologize but totally opposite, he was rude and disrespectful. I even told him thatwhile wearing their work uniform he should behave; well, his words were: "I don't care and f.. off". To whom may concern: thepeople who are wearing the business uniforms, are representing their business, so they should know business conduct. Pleasechoose your employees accordingly. Read more
Not particularly impressed with their COVID policies. They have signage indicating that their guest capacity is four people, but... when I walked in tonight, eight people were waiting around for their order - no staff made an effort to ask people to distance /wait outside. Also, the tamper proof sticker on my box was broken when they passed me my order.. not ideal. Twice I have donepick up only to return home and realized I was given the wrong order- either wrong toppings entirely, missing a dip, etc. Checkyour order before you leave! Otherwise, food is same quality Dominos you?ve experienced at other locations. Read more
Pizza was good service was not I'm a repeat customer and I was disappointed with the service. As usual I called in and repeated... my phone number 3 times then was disconnected. I called again this time my order was taken. I arrived to pickup and pay and wasgiven incorrect charge when I paid. This was not my lucky night. Not even an apology or thank you for the business. Read more