Reviews for Marco's Pizza in Grovetown, GA
Arrived at time I was told it?d be ready at the drive thru and asked to pull around and told it?ll be brought out. NBD. But when... I sit and wait for 30 more minutes and see several cars come and go and people go in and out then I?m upset. I called for astatus and dude brings it out right away. No ?sorry for the wait? or acknowledging they forgot. Read more
I am giving them a one star because the person we talked to was rude. We have ordered from here for 3 years and now they are... saying they do not deliver to our address anymore. We're only 3 miles away and their excuse was new management. We live inGrovetown so if you're no longer servicing Grovetown remove it from your site. Very disappointed in Marco's we spend a greatdeal of money in your establishment. Won't anymore. Read more
Unfortunately, we live right next to Marcos so order every now and then. This is the second time they have messed up our... order. The first time we ordered over $60 worth of food through door dash to find out over an hour later that Marcos claimed tonever get the order. Ordered through the Marcos app tonight and they got one whole pizza completely wrong. Instead of pepperonithey did a whole pineapple pizza. Will be ordering from another pizza place from now on. Read more
I would give 0 stars if I could. I am very disappointed. 40 bucks wasted! Pizza under cooked not good at all and wrong order for... wings. My husband and sister-in-law had to complain and manager did not want to acknowledge their wrong. DO NOT order. pizzawas brought back and still under cooked. Read more
I have been ordering Pizza from Marco's every Friday for 3 years. Yesterday I ordered my pizza as usual and when it didn't show... up at the scheduled time, I waited 30 mins, then went online to track it and saw it had been delivered at the scheduled time. Iphoned up Marco's to informed them that my pizza was not delivered to my address. The manager instead of saying she was sorry,or offering to make another one and have it delivered, instead spent her time stating that the driver had delivered it. Iinformed her it had not been delivered to my address. She then told me the driver had left it on a toy box on my porch. I don'thave a toy box on my porch. While we were on the phone going back and forth, my neighbor's children brought my pizza over fromtheir house. It had been sitting outside, on their porch for 30 mins and was stone cold. The manager seemed to think that nowthat I had my pizza the issue was solved. Not once did she state she was sorry or offer to compensate me for my pizza beingdelivered to the wrong address and being stone cold. Not only did the driver not know how to read the correct address, she alsodid not know how to follow the directions that we given at the time I placed my order. If she had rung the doorbell asrequested, my neighbor would have answered and I would have had my pizza within 5 mins of being delivered instead of 30 mins.Between the driver unable to read and follow directions and the manager's lack of concern about the order being delivered to thewrong address and finally showing up 30 mins late, I decided I will no longer be ordering from them. Obviously customer serviceis not a high priority with them. Read more
Marcos is a great local pizza stop. They open at 11am so you can pick up hot pizza by 11:20am and have it on the table or patio... for people who eat lunch at exactly noon. We get a hard lunch hour and Marcos is spot on with timing. Presently only the DriveThrough is open for Pick Up. It's best to call in your order...the web site is not too functional for pre-ordering for certaintimes. Staff services are great, the people are happy. Their is a nice Military discount. Thanks for lunch. Joe. Read more
Marco's has wonderful tasting pizzas. The ingredients are always fresh and of high quality. The variety of crusts and the... flavors of the crusts is very top shelf. Their sauce has a great fresh taste. Service has been great, most of the time I carryout. The personnel have always been attentive and friendly. Read more
This is great pizza. We try to order from this location most fridays. There was a time I had an issue with the crust pulling off... my pizza when I tried to grab a slice but that seemed to be an isolated incident. We?ve gone back since. I will say one thingthey may want to keep note of is when they get busy the pizza in undercooked. I try not to order when it?s really busy Read more