Reviews for Popeyes Louisiana Kitchen in Groves, TX
They gave me the wrong order but I came back the next day with my receipt and the manager made it right. 4 piece dark and spicy... Not a 2 piece white. She completely replaced the meal. Read more
This has got to be one of the, if not the worst, Popeyes location ever. We pulled in at 8:50 PM And we're surprised by the lack... of lights on the outside of building. Delights inside the building seemed to be on, So I assumed they had just closed... Welooped through the drive thru anyway and saw a man standing at the drive through window so I pulled up and asked him what timethey closed assuming that they were already closed. He informs me that they are not closed but that there's a 30 minute wait forchicken. Despite the long wait I said that would be no problem. we ordered a 12 piece tender meal and 4 drinks. it was $38.00and some change. Five or six minutes later he hands us out a box of tenders A thing of mashed potatoes and managed to mess up Adrink order for water somehow. Everything we receive was cold, which I didn't hear about until we got Home after that had beeneaten. My son was sick the following day who are the stomach ache. I don't know if the two are related but I would not doubt it.I have no doubt that the employees and the manager that was there were trying to close the store early and had the lights shutoff to discourage customers from coming so that they could get out early. it was a total waste of $40. We absolutely will not beback. The next day I called their corporate number and told them what had happened and they couldn't care less to be completelyhonest. They simply said "We'll forward this to the manager". considering the manager was in the store counting drawers, Idoubt that will do any good. Personally I'd really like to see the health department get involved, because I think that thatserving people cold chicken is likely not a good thing Read more
Thought I'd try it again since haven't eaten here in 2 months and no Churchs here anymore, but made a mistake, last , now, 2... times I've gotten chicken here I became sick! The red beans and rice was not cooked long enough the rice was hard. Chickenlooked good but couldnt have been became very sick to my stomach! Will not try a 3rd time for sure! Read more
Normally I do not do reviews on restaurants but I had to make a exception this time. I have worked in fast food and I know... firsthand how challenging things can get through out a shift. The General Manager at this location gives great service and Ican?t say enough about her employees. Thumbs up on the quality of food I ordered. Read more
We loved it from the moment we walked in The lady that took are order was great and super nice And Very helpful. Thank you Mrs.... Shay I think that was her name . Read more
Ordered at 6:50 on the app. Went to pickup at 7:00 finally at 7:45 they bring the food out. The Manager gave the excuse that she... was training a new crew. The order was supposed to be a 16 PC 2 family size mashed potatoes and 2 family size Mac and cheese.WORST EXPERIENCE EVER Read more
First and last visit here. I ordered a 5 piece tender meal. I got two tenders and three nuggets. I'll let the pictures speak... for themselves. Read more
I had a coupon for the 5 piece spicy mix, but all I got was all white meat not spicy, but I love Popeyes chicken, and I'm trying... to get employment there! Read more