Reviews for DQ Grill & Chill in Griffin, GA
We had a Snickers brownie blizzard, banana split, and cookie dough blizzard. The Snickers brownie blizzard was okay. The banana... split was amazing. Nobody can beat Dairy Queen with the banana split. The cookie dough blizzard had hair in it, but they threwit away and made another while we watched. Read more
They may be busy but they've Never gotten 1 order wrong here and of course with the Only (jk??) Having the only ice cream... machine in town helps! They are always on top of it tho and give great service! Read more
Waited for a doordash order for 20 mins it took twenty mins for someone to acknowledge me they kept walking by avoiding eye... contact , the guy on the register took the persons order in front of me and never came back to the cashier station the managerwalked and looked at me twice before I had to say something to get my order , customer service one on one keep constant line ofcommunication with the customer to bring back business , failed in my book Read more
This is a nasty dairy queen. Came in to pick up a birthday cake and there were dead bugs on the floor and looked like it had... not been swept in days. The customer service was terrible. The cake I ordered was not what was shown online. When I calledback up there to ask about it, the man said their cakes were not like the ones shown online. They charge for the cakes that areon their website but when you get them, they are different. The man hung up on me when stating that if the cake was wrong onthe inside then it would be brought back up there. Very rude and will never eat here again. Read more
I love this place so much, Every time I come here I'm always greeted by Uriel, sorry If I spelt it wrong and they always get my... order right and are very friendly, especially Uriel who is always charming at the window. Read more
Love this specific location! The owners seem to remember customers that return. Food is always fresh n very tasty! However,... this last time was not so friendly. The male in drive thru was on his phone the entire time. He simply reached out with openhand for my payment... not stating how much or even a greeting. Didn't give my drink until after the meal was handed out. Could've been shipping my drink while waiting. Gave my meal, drink, receipt & card with one hand, without a word to me. Whilestill chatting on the phone with the other hand, he simply shut the window. No greeting, no asking if I need condiments, notone word! Was NOT busy as I was the only customer inside or out. The OWNERS here are great at making u feel like friendsdropping by for a quick bite! Read more
NOTE**** THIS LOCATION DOESN'T HAVE ANY POSTINGS ABOUT ANY TYPE OF ALLERGIES TO HELP CUSTOMERS, THIS LOCATION DOESN'T TRAIN THE... EMPLOYEES PROPERLY BECAUSE NO ONE IS NOT KNOWLEDGEABLE OF WHAT IS IN THE FOOD TO HELP CUSTOMERS THAT IS ALLERGIC TO THINGS...ALL THEY TELL YOU IS " NOT AS I KNOW OF" THESE PEOPLE DO NOT CARE IF YOU GET HARMED OR NOT!!!! I AM HIGHLY ALLERGIC TO ONIONSAND HAD TO LOOKUP THE INGREDIENTS MYSELF TO REALIZE IT DID IN FACT HAVE " ONIONS" IN IT.... IF I DIDN'T TAKE THE TIME MYSELF TORESEARCH AND FIND OUT I WOULD HAVE BEEN IN THE HOSPITAL ONCE AGAIN DUE TO UNTRAINED RESTAURANTS. Read more
Doesn?t even deserve 1 star. Worst diary queen ever. Bad service, staff rude, food wasn?t made no where near properly and gave... me a small tea with barely any ice when I asked for extra ice and wore no gloves. Read more