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Reviews for Cove Castle Restaurant in Greenwood Lake, NY

Stephanie Manella 2 years ago
3

View was incredible, ambiance great decor, views and band, menu prices excellent! Buuuut. The food was cold when it got to our... table. Bus boys were completely clueless and careless, to be honest... Asked for share plates for our appetizer and he actedlike he didn't know what that meant. They arrived about 5 minutes later. Our waitress was sweet but overwhelmed. Not to blameher but she forgot one of our appetizers and then also one of our entrees.. hm? and she was quite slow. Maybe she was the onlyone who was working? Ugh I feel bad for her because I know what it's like! We wouldn't have minded the slow service if our foodwas hot and delicious but unfortunately it wasn't. We loved the view and had a great time together despite the short comings. .Overall, we were pretty disappointed, as we were there to celebrate a special occasion. Bartender was sweet and attentive buttold us he didn't even work there (not sure what that means... maybe he quit a while ago and was asked to come back since theywere so short staffed.. got that vibe but not 100%) 3/5 would return but won't be our first pick. Read more

Kat Spasov 2 years ago
4

I've been to the Cove both for a private event (wedding) and to eat at the restaurant. Food and drinks here are tasty! Staff is... friendly and accommodating. Live music on the weekends is fun. If you have a boat, you can dock and walk right up to therestaurant to grab a bite. Outdoor seating is dog-friendly (they'll even bring water bowls for your furry friends). The weddingI attended took place both inside (upstairs) and outdoors. The space was decorated beautifully and the food was very good. Read more

K M 2 years ago
5

Bobby gave us a lovely relaxing boat tour of the lake. They were so kind and helpful with getting our family elder on and off... the boat--it is hard to find great things you can do with folks with mobility issues but this gentle ride in very comfy seatswas just the thing! After we had a great lunch on the deck overlooking the water--salad ingredients were fresh and delicious aswas the flatbread pizza. We couldn't have been treated better. Read more

Karen Gabel 2 years ago
2

5 starts for view and ambiance, but food and service were such a disappointment. Started off waiting at the hostess station for... almost 10 minutes. We could see it was busy on this beautiful Sunday, so we eventually found her. Took 15 minutes for waitressto arrive and we ordered drinks and dinner all at once. After 15 MORE minutes and still no drinks, my husband went to the bar toget us some. Two items we ordered they ran out of, delaying us further. Our appetizer never came out and after some time ourwaitress noticed (she was great!). The manager eventually showed up at our table to apologize for the mistake. She offered us acocktail ?on the house? and a reduced check. That?s good service (as we don?t complain?we try and always think a place could beunder-staffed, overwhelmed, etc.) Burgers came out well done after ordering medium-rare!! Just too many problems to even want totry and go back. We are foodies who love to go out to eat, but a 3 hour dinner that wasn?t good just won?t bring us back. Read more

Austin Bennett 2 years ago
5

Nice spot to grab a bite and enjoy the nice Greenwood lake view. Kinda weird open times but that?s not really a problem. Would... definitely recommend checking this place out if you are in the area. Greenwood lake is an awesome place with lots to do aroundit. Read more

Krisisaprincess 2 years ago
2

I was so excited to come here to celebrate my birthday. The ambiance and location on the water + live music was great. I really... wanted to love it, and I had a great initial experience at the outdoor bar area which is why I gave them 2 stars instead of nostars. I waitressed for 4 years, so I always want to give the staff the benefit of the doubt and I know how it can be on a busynight. Once seated inside for dinner, the service was terrible, and the dishes and silverware still had remnants of food onthem. We waited 20 min just to be noticed that we had been seated. The order took forever to come out, and was incorrect whenit came out. Food was just edible, and overpriced for what it was and the service received. I think this place is a gem in thearea, in a great location , but they need to make some improvements on the food and service ( and cleanliness of the dishes) forsure. We left disappointed to say the least. Read more

Cecilia Kayali 2 years ago
2

Ambience is nice. A bit overpriced for the quality of food. Rice was hard and dry, and the service really sucked. We waited to... be seated when there were empty tables. A couple was sat after us and the waitress waited on them (but they hadn't been giventhe menu), we asked for water with our food and that was completely forgotten. I tried getting the waitress's attention for thecheck and she ignored me. Then we had to wait for our card to be picked up and for it to be brought to us so we could sign it.They could definitely do better with service and quality of food. Read more

Monika Piw 2 years ago
5

The Best Restaurant!!! Real gem on the Greenwood Lake!!! Amazing food ,service and ambiance. We went for a Broadway night... without reservation the owner went beyond and above to accommodate us.. all genuine and caring ?they even brought a table andchairs so we could enjoy amazing performance of The best Broadway stars !!! The food , service was outstanding !!! I recommendthis restaurant to anyone who wants to experience a great entertainment, hospitality, service, amazing food ? you feel like apart of family here Thank You!! For being here. Monica and Matt Read more