Reviews for Wendy's in Greenwood, IN
Restaurant was clean food with excellent got breakfast for under $14 for 2 people service with phenomenal.
I am so impressed by how beautiful this store is! Also, the cashier who assisted me, Nick was very professional, knowledgeable... of the menu and helpful in my order decision since my original coupon had expired. I had a rough and long weekend of moving andseeing someone with such great professionalism and customer service brightened my day! Thank you Nick!! Read more
First walked in and noticed an employee cleaning tables which I thought was good, until we sat at a table and notices every... table was dripping wet. Not wipe down but puddling water at every table. Then of course life makes it easier on fast foodemployees now, with no Customer service kiosk does everything for you. When we got our food of course it was wrong, I didn'tknow kids cheeseburger came with onion when I looked at the customization to add pickles. Also add avocado to a burger andinstead get crunchy pickles. The music was so loud we had to ask for the avocado multiple times just for them to hear us on theother side of the counter. So how is fast food so much easier for this generation but the service is so much worse. Read more
Not a good visit! My son (15 y/o) walked up to the door to find out if the dining room was open, (the door was propped open)... only to have the door pulled out of his hand by an employee from inside. She just shook her head at him & locked the door! Completely unacceptable!! But, a different employee came outside to inform us the dining room was closed, it closed at 10:00pm(current time was 10:30pm) & we would have to go to the drive-thru. He is the only reason why I went to the drive-thru (hispoliteness) otherwise we would have gone to a different fast food restaurant. If the dining room closes at 10:00, Close & lockthe door at 10:00. Read more
Wendy's got my order incorrect the 1st time. I had the receipt, it was correct. I called the manager. I returned a second time... asking for the manager. She took my order, and it was still incorrect. No smile, seemed unhappy with her job. The parking isalso a terrible layout. I couldn't back out of the parking lot due to the standstill line in drive thru. Read more
I wouldn't even give this Wendy's a 1 star. I went in and literally everyone there had a mean mug face. No smiles at all. They... looked miserable. 1st time being at this location and I will never come back. They werent busy at all. Dining room was a mess.Trash over filled. About 6 people in the kitchen but the dining room looked like hell to me. My food was cold. My chicken wasold. They werent taking cash because I heard the manager say why when we have kiosk that work and take credit. Every window anddoor had a sign as well. Just terrible. I wish I took a pic of the crew in the back. The GM NEVER SMILED NOR COMMUNICATEDEITHER. Read more
Ordered a 'big bacon cheddar'. Picture say a 1000 words.. See attached pic. My sandwich had about 3 small pieces of onion... chips that look like they came off of the floor. I think the meat had been reheated from the day prior. The sandwich could haveeasily passed for the dollar menu. I would have been embarrassed to charge $6 for this sandwich. Shame Read more
We pulled up to order and she started rattling off a lengthy list of items they were out of. Including chicken nuggets! List of... cons: my fries were so cold, we had to be pulled forward and I think we waited 15 minutes for the food to come out. Tried thenew mozzarella chicken sandwich. Don?t waste your money on it. It?s very surprisingly dry for it to be a sandwich that has sauceon it. List of pros: being forewarned about the items unavailable was both good and bad in my eyes. The staff was very friendly.This may sound crazy although the fries were cold I could tell they had been fried in fresh oil and that means they change it!!!Kudos to you all at Wendy?s for actually doing that. Aside from the food items I would eat here again. Just didn?t care for thesandwich but it didn?t taste bad. Tasted kind of like chicken Parmesan. All things aside this Wendy?s is Anja Approved! Read more