Reviews for Dunkin' in Greenville, SC
Amazing customer service after attempting to order a white chocolate chia latte at the store on Pelham and having a really bad... experience on Pelham (they made me a chai latte, but refused to give me the white chocolate chai after saying it wasn?t a thing,and giving rude looks at me) I called this store on woodruff and I explained what happen and they offered to correct the orderfor me (I paid for the additional white chocolate syrup added, which I didn?t mind)! I was welcomed from the minute I walked inwith a smile, they immediately engaged in conversation with me and apologized for the prior store! They made me feel welcomedfrom the start and made my experience so much better! I think they did an amazing job handling this! Sierra and Sarge (soundedlike Sargent) were amazing! They deserve all the praise! As someone who use to work in customer service these two are a greatexample of amazing customer service! Read more
The old people that come there for their coffee need to respect these people more than they do because they work hard to do all... the things you can do at home. So stop rushing these people and give them MORE RESPECT!!! ABRACADABRA ASE Read more
My issue is the service. I?m in the drive through. I waited 15 ish mins for my food which is whatever. I get that they?re busy.... The problem is when I walked in to get the order of hash browns they forgot to give me, they acted like they didn?t just walkout and hand me my food. I sat there for 5 mins without being acknowledged. I had to get in the line that had formed after I gotin there. Then it took like 10 mins to get my hash browns. Dude who came up to the register to help was cool. Read more
*UPDATE* This location now has drive-thru and in-store option for pick up. They have hired more dependable employees or... something, because the last few times I've gone, including today the friendly service was still part of the visit but the lastfew visits have been very reasonable time. So now I say, this location is quick and friendly. *Previous post - As long as yougo the right time of day to this one it is quick friendly and good coffee food and service. Read more
I used to love Dunkin? Donuts then for a while stopped going because the service and coffee was terrible. But this location has... consistently great service and good coffee. Their morning staff has been amazing, give them all raises! Read more
Staff was terrible. They couldn't handle the drive in and store front. We got our drinks and sat for 25 minutes watching them... fill drive thru orders and not doing ours. We were the only 2 in the store and people would come in and get turned away! Theytold them only mobile orders could come in and pick up their orders. You couldn't place a counter order. One man said can Idrive thru and get food and come in and eat and was told yes... What sense does that make? The customer said what is this worldcoming to and left. We finally got our order and left. My 4 year old said Let's never come back here!!! Read more
The WORST Dunkin Donuts experience I?ve ever had in my entire life!!!! The cashier was so RUDE And forgot half my order and I... truly believe she deliberately did what you see in the bottom of my coffee cup. I truly wish I could remember her name Nu St tso I could blast her on here and I rarely give bad reviews or talk bad about ppl (just look for yourself on my past reviews). Ionly remember that she was white, short with brown hair and a terrible attitude!!!? Read more
This is my favorite Dunkin in Greenville. The staff is always Super Friendly??Ivy the manager sweet as pie. & Maria makes the... best hashbrowns EVA?? Read more