Reviews for Subway in Greensboro, NC
The worst Subway I've ever been to. First time they were rude and messed up my sandwich, this recent time I put in an online... order which they cancelled and as a result I'm out $20 and two weeks later I still have no refund and neither corporate or thestore can give me a refund. Only the store manager can, but apparently he has *no* work schedule at the store. I'm never goingto go to this location again and I think I'll question doing any business with Subway itself in the future after this. I can'tafford to have my time and money wasted like this. Read more
I went in the other day for the free turkey sub. The ladies that work here are so nice and accommodating. They were laughing and... happy, even though they were not taking in any money. And my sandwich: Delicious. I will definitely choose this Subway over theone on Liberty Road, which wasn't even doing the free promotion and had not one customer in their store. I asked the guy whythey were not giving away free sandwiches and he just shrugged. I choose to go to Alamance store because of great customerservice and a great tasting sandwich. Read more
The food was clearly from at least the day before. I went there for lunch and everything had ice on it, like it was sitting in... the freezer all night. The spinach had what looked to be mold on it. The ?lady? with the eye brow piercing was extremely ghettoand rude. She started making someone?s to go order after she saw me standing there waiting to order. I asked for one thing 3times but she was too busy with someone else?s order (that wasn?t even there) to listen to me. Then when I said you forgot toput peppers on the sub, I was told ?I don?t need to have an attitude? this was the worst customer service I have ever had at asubway - I left without getting my food. There moto is ?eat fresh? this place was anything but that. I highly recommend to finda different subway! Read more
I am writing regarding an unacceptable encounter that I had with Subway. At approximately 8:48 am on 5/10/2021, I went to the... Subway on 1029 Alamance Church Rd in Greensboro NC with my two children. Our intentions were to purchase subs for their lunch. When we approach the door, the employee inside was already walking to the door shaking her head. When I went to open the doorit was locked. She opened the door and stated that she was closed. As I looked at the hours on the door, it stated that thislocation was open at 8:00 am. She stated that she knew what the hours were but she was not open because she was "the only onethere" and she had not "gotten everything set up". I asked did that mean that we could not even purchase a sandwich. Theemployee replied rudely, "No because nothing is ready". We were refused service 48 minutes after the store opening hour ofoperation. This is unacceptable as a business to not have it opened during the times displayed. There were no other signs onthe door that would indicate that there were a change in hours. How can a business expect customers to patronize a store whenthe employees purposely deny service? This is ridiculous. I read other reviews from this same location and it seems as if thisis an ongoing problem. I am not sure if management knows about this or not. I wanted someone to know in corporate that thisstore does not value its customers nor does it have employees that not capable of completing their job in a timely manner sothat the store can be open during posted hours. Read more
Store says to open at 8am according to Google! This is the 2nd day in a row I?ve arrived to this location and the store isn?t... open at the posted time! Yesterday when i arrived employee was in her car smoking at 8am taking her precious time to open theestablishment, I waited about 15 mins for her to get in and get open, still does not open so I left! Well today i decided toshow up at 8:15 to avoid wasting my time again. This time the open sign and lights were on! As we approached the door againtoday she says she not open yet. I explained that Google say 8 and she responded ?i know that, i have kids!? Which has nothingto do with me or subway opening on time! This place needs NEW EMPLOYEES. Trying to get my daughter lunch for school and nowshe?s officially late for school bad business Read more
I wish I could give negative stars! On 3/2/2021 I ordered 1 salad (spicy Italian), and 2 subs (cold cut and Buffalo chicken)... from the above Subway store through Subway?s restaurant website. I paid through PayPal and the order ticket stated that the foodwould ready at 8:45pm. The hours of the store on the door and on the website stated 9:00pm. My husband arrived at 8:27pm and thedoors were locked with employees (2) inside and they would not come to the door. RUDE!! He knocked on the door they looked athim and proceeded to clean up. I called the store as the food was already paid for twice with no answer. My husband said around8:30 they shut the lights off in the store. Not only is this horrible customer service. We never received our food nor did Ireceive my money back. This behavior is unacceptable! If they were closed they could have communicated this in person or byphone. TRASH!! Read more
I left a negative review on February first this year. Guess they deleted it. I had a bad experience with this place bc first... of all, they don't listen carefully to the customer's orders. On February first this year, the 2 employees were sittingoutside in the restaurant dining area as I walked in. One young lady went to take my order. Not only did she fail to listen tome with my order, she didn't smile, was not welcoming at all to say the least. Manager or owner really needs to address thisissue. If you want to make money and give customer service successfully, then the employees should act like they care. The sadthing is, as I read other negative reviews it seems that they really don't care and nothing will be done about these issues. Read more
The food was otherwise good, just not exactly the way we ordered it. The BLT wasn't toasted, and it looked like it had pepper... jack cheese on it not the shredded monterey jack cheese. And, the other small detail was the steak and cheese sub was toasted(which it wasn't supposed to be). But, otherwise everything was good. I will very likely be back. Read more