Reviews for Popeyes Louisiana Kitchen in Greensboro, NC

I will never spend money here again. Yesterday it rained all day and my boyfriend went through the drive thru and order me a... popcorn shrimp meal. I received super old shrimp in my order. I called and spoke with Ashley who obviously knew the shrimp oldbecause she apologize several times and offered to replace the meal plus give another meal for inconvenience. She wrote my namedown and told me to let them know Ashley approved. I went on my lunch break today to pick up the food promised to me and Ispeak with Terry who said ? Here?s the deal, Ashley can?t just give out food like that. She?s just a crew member. You?re gonnahave to come back up here and talk to GM Scott.? I asked could he approve to replace the one meal that was old. Why should Ihave to come back up here to talk to someone to get my food approved. I even asked for Scott?s # or to leave my number forScott. Terry told me ? He?s not going to call you?. Frustrated I left and called my boyfriend who then called Popeyes we spokewith another manager who advised us Scott wouldn?t be in until Friday. He had a whole different tone with my boyfriend and waswilling to hear the story more than the manager Terry was to me. The issue is what if I was out of town Friday ? What if Iwasn?t from here? What if I would have checked my order and circled around, would I still have to wait for Scott to come in ofFriday ? I have to wait a whole week for them to fix something that should have been correct in the first place. I am beingdenied something that was promised to me due to their lack of training an leadership. Completely unacceptable. I wouldn?t everspend another penny here might have to wait 5-10 business days for them to replace or fix the issue. It?s foooooood, get itright or fix it. Simple. Read more

the restaurant was clean people were friendly just listening skills need to be at the top of the line got food order wrong... twice so I had to wait on my food while everyone was eating. good but overall experience it was fair but I love the young peoplethat were working they were kind just need better management these days Read more

???? What an excellent food Experience. Christian at the front counter was So Polite and Friendly it made the delicious food... even that much better! ???? Read more

I have not been to this location in years because of the poor service. I tried to go tonight and it was wonderful I got takeout... and Terry the new manager was awesome not only was he running his crew his customer service was incredible he needs a raise ifnot I would hire him he is change my opinion of this restaurant fabulous employee fabulous experience thanks Terry you rock Read more

Can be slow but I love the blackened chicken. Employees are nice but have got my order wrong at times. However, we all make... mistakes. Check you bag before you leave any restaurant Read more

The workers are lazy! First the drive thru was closed so you had to go in. They had multiple workers not doing anything. ... Instead of making a batch of popcorn shrimp, they offered butterfly shrimp, okay that?s fine. The butterfly shrimp was HARD overcooked, had to have been sitting ALL day. I could crush it with my fingers and the skin would fly everywhere would I loud crushthat?s how HARD IT was. I also think they have people working there who don?t really work there also. Read more

The food was awesome and fresh the beignets were magical. I had to wait about 7 minutes but it was well worth it and the... customer service was superb. I have never had service like this before. Great job it's hard to get 5 stars from me. All threeemployees I spoke with were awesome. One lady young came by my car and gave me an update on my order she was friendly,professional, uniform was clean neat and could communicated very well. Read more

Stopped by Popeyes to pick up a quick bite for the kids...I ordered the Rip n' Chicken big box. Based on what I had seen on the... commercials, I had a certain level of expectations. Ive been to this location before and the sevice was fine. I waited at thespeaker almost 10min before anyone said anything although I could hear them talking. I had to say hello and then I was ask tohold on. I order 2 of the meals, I got them home and they looked a mess. The chicken looked like it was there all day. $14+ sonot worth it. Plz look at the pics this is how they looked. They should be ashamed serving something like this. Read more