Reviews for Pizza Hut in Greensboro, NC
Took my order online, voided my order without notification and took my money out my account for the order and did not make my... food. Manager need to be drug tested because kept acting like she couldn't hear, rude, and unprofessional, and acted confused. Iwamt my money back because I consider it stolen. (11/8/22) Read more
If I could give 0 stars I would! DONT go here. We ordered twice, and twice we were told they didnt sell the item we ordered... (which was a pizza and wings.). The first time we were told that we would get a gift card for the inconvenience and we never gotit, so when we came in the second time they messed up they said no, we can?t get the gift card because the boy didn?t tellanyone. So unprofessional. Read more
Tbh there was a mixup where I ordered for pickup when I thought a selected delivery. If that was the only problem I would of... only blamed myself but when I called there was no answer. I ordered at 10:30pm and called to check on my order around 11:50pm?.They?re close time was 1am. It was a hour before they closed so it wasn?t like I called too late. So I headed over there when Irealized the mixup on my part. I got there at like 12:10. I guess they closed early. Cool understandable but I didn?t like thefact when I knocked on the door and staff ignored me. Also if you plan to close early why not call the person who hasn?t cameand picked up there order yet?? At least they refunded me my money quickly, but I?m definitely not ordering from that locationagain. Read more
Ordered a pan pizza and a thin crust. Neither was edible. Both pies were over cooked. I?m still waiting for a manager to call me... back. Worst customer service! Read more
It saddens me to leave this review: Today I had the worst customer service experience ever. After walking in to receive my... order, I waited to be greeted for nearly two minutes. I saw multiple individuals working; however, they were entertainingthemselves as if I was not a a patron of their business. Even after walking out and back into the establishment, I was still notgreeted. I asked the team in the restaurant if they usually greeted people and Iyvone, the clerk, whom I later found out was themanager, had a horrible attitude. It is unfortunate that my experience was such and, I don?t plan to return to thisestablishment. Read more
I AM EXTREMELY DISSATISFIED WITH THIS RESTUARANT/STORE LOCATION. I PLACED MY ORDER AT 745PM ON 02-02-22 AND THE ESTIMATED TIME... STATED 70-80 MINUTES/PROMISE TIME FOR 9PM. I WAITED AND WAITED AND KEPT UPDATING THE TRACKER. ONCE IT WAS PAST 9PM, I CALLED THESTORE, WHICH APPARENTLY WAS SOMEONE NOT AT THE STORE, WHO TOLD ME MY PIZZA WOULD STILL TAKE AN ADDITIONAL 30-40 MINUTES. SHESAID, 'DO YOU STILL WANT IT?" AND I SAID YES IT IS MY DINNER. THERE WAS NO OFFER OF A DISCOUNT OR COMP FOR THE EXCESSIVE DELAY. A FEW MINUTES LATER, I CALLED BACK TO TRY AND CANCEL BUT NO ANSWER. THE DELIVERY GUY DID NOT SHOW UP TO MY HOME WITH THE PIZZAUNTIL 10:19PM. 2 HOURS AND 34MINUTES AFTER I PLACED MY ORDER. I DID NOT RECEIVE A SINGLE NOTIFICATION FROM THIS STORE WITH THEEXCESSIVE DELAY. I ONLY LEARNED OF THE DELAY WHEN I CALLED AND THE PIZZA STILL ARRIVED AFTER THE ADDITIONAL TIME THE DISPATCHLADY QUOTED OVER THE PHONE AFTER THE 9PM PROMISE TIME. AS MUCH AS I DID NOT WANT THE ICE COLD AND BURNT PIZZA BOX, I PAID FOR IT(I WAS ALREADY IN BED AT THIS TIME) AND TIPPED THE DELIVERY DRIVER BECAUSE IT WASN'T HIS FAULT. Read more
This place has always been exceptional when it comes to their pizzas if you like this kind of pizza they have a stuffed crust... which is really good. Read more
I ordered directly to pizza hut and doordash delivered it the pizza it took almost 1 hour to get delivered and the pizza wings... and everything else was really cold They always do that Read more