Reviews for Papa Johns Pizza in Greensboro, NC
As a restaurant manager I understand stores get busy, or you have people that don?t come in. But that?s no excuse to hang up on... someone 3+ times not tell someone they may or may not get their food. Order placed at 10:03 and it?s now 11:53 and the mobileapp shows same update since about an hour ago. Tighten up and hire people who want to work ! Read more
I USED to LOVE this Papa Johns..It?s a whole wrap now!! I ordered 3 pizzas..papa tracker said pizza was going to be ready 15-25... minutes.. Gets here from ALLL the way across town for the food not to be ready. Not to mention the fact that the employees werein an outrageous argument at the time when I walked in. I was told the wait would be ANOTHER 20 minutes..I called inside to makesure the food was ready before I went back inside again but after being on hold for 21 additional minutes a female answered thephone. She said Papa Johns hold please and hung up on me..So this made me real hot!! You would think they would?ve given me oneof the three pizzas I ordered for the trouble or at least a coupon or something. Sheesh.. Never Again! Fool me once, shame onme, twice it?s the last because I don?t give third strikes! It?s sad because I?ve loved Papa Johns since I was a kid..I guessnothing really lasts forever. Read more
Placed an order from the spring garden location for delivery (cash upon delivery) I was WFH so when order was delivered I was in... a rush so I didn?t check order at door as usual, tipped driver opened food which was 2 Italian trio bowls and cheese sticks,well half of the order was missing for both of the bowls, it looked like they had been eaten out of, we have ordered the bowlsin the past and know how they should look. I called the store and asked for the manager, was rudely transferred to ? manager?who was a female that was rude as all get out! And I?m leaving a lot out about the phone experience bcuz it?s too much to type.Ieventually asked her for her name bcuz I was tired of the going back and forth are listening to her sly remarks , and sherepeatedly told me she don?t have a name! I called another store and they gave me her General Manager?s number. I explained whathappened he told me I can go get my money back bcuz as I explained to him I don?t trust this establishment bcuz of the way thesaid manager and employees were handling my situation, ( being rude on the phone and laughing and giggling in the background)and I didn?t want them to replace the bowls.I went the next day to pick up my money and the manager was there, I explained I wasthere to pick up money for an order that his GM told me to pick up, well he ( the manager) just went and picked up the envelopeand handed it to me, no I?m sorry for your experience or anything he just walked off. Well that explained the behavior of theemployees and they will never get my business ever again! Read more
I am a delivery driver and I have had different experiences at this restaurant. Some good some not so much. Tonight I'm happy to... say that it was a great experience a young man named Quantos ( not sure of spelling) was very kind and considerate. He actuallycame out to let me know my order was ready. I was walking my dachshund outside at the time. Thank you for you great customerservice. Read more
Burnt pizza, order pick up she still wanted a tip. Chewy crust
Had an issue with my Grubhub order and called to complain. Danielle or Daniel (?) was very helpful and resolved my solution... respectfully and promptly!! I?ll def will come back Read more
Disgusting! I picked up my food but I didn?t bother to look to see if they were sealed. It?s only until I open the box and... notice two whole pieces missing with no quality seal on the box. This is absolutely unacceptable. They said I would receive arefund but I have to advise others to not eat here. THEY ARE EATING YOUR FOOD BEFORE YOU CAN. Read more
My order was terrible. I?ve never had a bad pizza from Papa John?s?but that day came Friday the 4th. My Shaq Rio wasn?t fresh. I... knew it wasn?t fresh because the garlic sauce wasn?t a sauce?it was hard down solid butter. The Italian meat trio had too manyveggies in it and was very watery. So upset?dam near 40 bucks down the drain. Ps..I live 3 min away and ran there once it wasready. Read more