Reviews for Nestlé Toll House Cafe by Chip in Greensboro, NC

How are they out of most varieties of cookies on a quiet Friday afternoon? Are they trying to loose business?

Absolute rudest staff I?ve ever experienced .. how can nestle roll house ruin its brand having these a$$ bags run one of its... shops. Never going there again Read more

If you?re supposed to open at noon, and I come at 12:15, you should not still be baking cookies in a dark store. Then when I... asked the young man, he very rudely said they?d be open ?not til probably around 1.? What?!?! Read more

I love this coffee shop! It's very spacious with high ceiling, large windows, and it's quiet to get your work done.

Staff is very rude and never listen. It would be very nice for a cookie company be polite to children, this one does not... understand that concept. This is place that the whole family sould stay away from. Read more

I tried placing an order for a cookie cake online and website doesn't work and neither does their phone number. SO... I resorted... to going up there on my lunch break since its not too far from my job. When I arrived the staff did not look neat, professional,or friendly. Once it was my turn to order my cake, the guy looked at me as if I was speaking another language. He said it washis first day and knows nothing about cookie cakes. I mean how hard is it to write a cookie order? I also asked if anyone elsecould take the order, he said you can do it online (Which doesn't work). Then I asked him about a phone number and he said I cancome up there later when someone is working since he doesn't know the correct phone number. This was a waste of my time and wasvery inconvenient. They are definitely losing a lot of business. The staff should be knowledgeable and capable of doing allaspects of their job. Read more

great location, friendly staff, solid coffee, tea, snack selection. awesome back porch garden area. lovely quiet place to suffer... a morning after. Read more

The unprofessionalism I witnessed at this store was appalling. A lady asked for a cookie cake she ordered two weeks ago and the... cake was not finished and was poor quality. The girl behind the counter treated the customer rudely, putting her hand in theladies face and said "Bye bye" and "Just go buy a cake." The lady asked to speak to the manager but was refused. I am astoundedat the lack of courtesy displayed by this employee. I won't be ordering anything from this company and their disposableemployee! Read more