Reviews for Cousins Subs in Greenfield, WI
Ordered a cheese steak. Ask for green peppers and a medium fry. Well the portion of veggies was so small why bother. Also the... order taker was not listening. Horrible service. Other orders placed after me were called way before mine was. I wish I couldhave given this experience a No star. I guess if I was a cheese steak sub this is the location to avoid Never again I go tothe other sub shoppes Read more
Their newest sub had lots of meat but it was greasy. I personally prefer my usual Italian special.
We had placed an order for two sandwiches on 5/13/2022 at 7pm, we were told it would be around 20 minutes... We arrived 25... minutes later and neither the fries nor the second sandwich were made. There were literally 4 people working and not a singleone of them looked like they cared to get to it. They all just stood around talking. This isn't the first time this has happenedeither. The employees just stand around and talk and have no haste or quickness to get anything done. My fiance called tocomplain about his order being wrong. I told them more than twice on the phone for a tuna MELT and they just made a regularsandwich. then one of the two girls working who had answered the phone just started to laugh it off and AGAIN show that they hadno care about the customer or even their own respect. Its honestly a shame because the foods good... But to be brutally honest,your employees are just garbage!! PERIOD Read more
Ordered online and showed up exactly when they said it'll be done. Told the guy at the counter about my order and gave him my... name. He handed me my receipt and then fumbled around. My sandwich had been done already but he never told me until I came tothe counter 20 minutes later. I told them I wanted another one and they looked at me crazy. "It's been under the warmer". Neveragain. Read more
The only Cousins I go to! The staff is always friendly, even when they have those customers that aren't.. needless to say they... have awesome customer service. There was one time my sub wasn't right and they fixed it immediately. The store is always cleanand it's always fresh. The owner is around often and I know he cares about the employees and the customer experience. Greatlocation. I would recommend it to anyone. (: Read more
A coworker mentioned this place had delicious food well after 9ms and a worldwide pandemic , I tried it ! And it was delicious... !! Thanks to my coworker and the young men cashiering they both stood by their products and assured me it was indeed worth thehype!! Sorry no pictures ??????????????? Read more
Normally I stick with the basic subs at Cousins, but Monday I decided to go for a Hot Ham and Cheddar Deluxe at this location. ... Bad move. Besides being an eye-watering $9.50 w/tax, it was terrible! The photo says it all and it's nothing like the image ofthe sub in the ad hanging on the wall and in the ads. Doubt if I'll be back, certainly not for a hot sub (and drop the extracharge for pretzel roll already, I never see anyone ordering them). Read more
Piper and her team are so fast and efficient. They always work hard to keep customers from waiting too long and the orders are... always correct. Great Cousins location, sandwiches made well. Best cheese curds ever, better than sandwich shops. Great workPiper and Team!! Your store owner should give you all raises ?? Read more