Reviews for Burger King in Greeneville, TN
The manager on dayshift is very rude. I complained about my nuggets and a whopper we ordered the nuggets were not done and our... sandwiches had rotten lettuce on them. We will never eat at burger king again she acted like it was no big deal. Read more
Went back to get an order replaced we had gotten about 2 weeks prior which was not what we ordered I called they agreed to... replace when I could get back over there. So I went back on this day the lady I spoke with wasn't there of course and the guysays well I just so happen to have been on vacation then so I'm not sure who you spoke to but it wasn't them so they couldn'treplace it. So purchased food again low and behold we got home which is 8 mins away and our food was disgustingly cold andnasty. Read more
I've been to a lot of Burger King's over the years. This one by far was the cleanest and most professional one I've been to. The... ladies working behind the counter and making the food we're very pleasant. My burger was spot on and had no complaints. Read more
Incredible drive thru service! So friendly and quick. The Impossible Whopper is my new go to if I eat fast food. You have to try... it if you aren't a fan of meat. Read more
On recent visit I observed the employee taking orders, giving change, then without washing or sanitizing her hands replenish... cup lids at her station. She then came to lobby to clean. She picked up fry off floor and tossed. People came in so she wentback to take orders and give change. She then proceeded to take a fry cup and fill it with onion rings. Another wipes his nosewhile handling food container. I very discreetly reported these things to the manager in effort to help him. He was very niceand thanked me and disappeared into the back. While he was away I noticed an employee use his cell phone while wearing hisgloves then go straight and build a sandwich. The front person had apparently spoken to front person because she began to meanmug me. I ignored until she decided to say "try to get me in trouble you b!+@#". Had I been the manager, she would've beenfired on the spot after the report was made...didn't happen. So much for trying to help someone keep job and save someone fromsome deadly food borne disease. We certainly won't be back there. What if I had been with the Health Department ? Read more
Sometimes they are out of specific foods and the cashier dosen't know until after you pay. Other than that employees are polite... and restaurant is clean. Edit: ordered through mobile app today a burger meal and an extra side. Checked in at outdoor drivethrough speaker and was told to come to window. After waiting in line for my turn the employee notifies me that they are out ofthe specific bread for the sandwich, so I asked for a regular bun instead. She went to get approval and couldn't find out if Icould get a regular bun took a minute and the assistant manager comes up with attitude. He tells me annoyingly that he could butthey are also out of other items that go in the sandwich. Ok fine, ill take a refund. They both said I need to do it in the app.Well the app doesn't have that option. They were quick to tell me it isn't their problem and I'd have to figure it out myself.Only giving 1 star because i cannot give ZERO. Employees adopt the philosophy set by the management/company and you can clearlysee who sets the examples at this location. Someone from Pals needs to come down and school management on how to run a customerdriven business. On a second note Burger King needs to drastically change their app to allow the stores to remove items from theapp menu that is out of stock and also request the refund without jumping through hoops to get your hard earned money back. Takea note from dunkin donuts and tacobell. They both allow it. Read more
Hadn't eaten here in years but remodeled recently so gave it a try again. Glad we did. Food gas been fresh each time. Order has... been accurate except one time. Will go back. Read more
I went in there and ordered chicken and it was raw it was their new Royal chicken sandwich and I will never eat there again it... turned me off of chicken and chickens my favorite thing but I'll never eat there again and I hope they do better next time andnormally it's good Read more