Reviews for Smoothie King in Greenbelt, MD
The management is AWFUL! The poor workers are so stressed when I order it takes almost 10-15 minutes because there?s only one or... maybe two people in the store!! There needs to be someone there to handle situations like this?will NEVER be returning ONE STAR Read more
I?ve been coming here for awhile now & always asked to do a survey when leaving they always say 1.00 off who doesn?t want a... 1.00 off.Fresh faces that greets you by your name when coming in is so much more welcoming.I will be coming back Read more
On October 4, 2021, I went to get a smoothie and the young lady wouldn?t take my order. She just left the register and never... came back. She looked at me and refused to ask me what I wanted. That?s the worst customer service ever. I went to tropical cafeand the customer service was great. Read more
The service here is horrible. First the wait was just unnecessarily long. It was 4 people working and they just couldn't get it... together. I ordered 4 smoothies and all 4 of them were wrong. I even tasted one of the smoothies before I left and it tastedright. But once I got to my car and tasted the other 3 I realized they all were wrong. I got a smoothie i didn't ordered and theother smoothies ingredients were left out. It wasn't worth going back in there, but that is one smoothie king i will not bereturning to until they get better organized. And this was my 1st visit. Read more
I'm giving a three because of their professionalism. This store needs more help, and a manager needs to be onsite at all times.... Also, the music is so darn loud as if you're in a club. You cant hear. The location is g. The two gentlemen was moving as fastas they could. Manager needs to be on-site to help out Read more
Editing my review thanks for the response I?m positive I?m not the only person those young ladies were rude to. I?m not... emailing a feedback email as instructed that?s your money and your business if it?s doing well God Bless you if it?s not youknow what changes need to be made or at least looked into. My rating and comments stand as is. I?m just one person?s coins thatwon?t be wasted here. Good luck ! Forced to give it 1 star to add comments but it?s a no star for me I?m trying to reach themanagement the young ladies you had working on Wednesday 8/25 at 4pm need training they were rude. I placed my order at 3:30 gotthere at 4 just me in the store and my smoothie wasn?t ready After I told them I placed it online the young lady asked well didyou pay for it? I told her I did and showed her the receipt online She tells the other young lady just go ahead and make it asif she?s giving me something No I?m sorry the order didn?t come through or sorry for the delay nothing I would have dropped itand not come back to that location but after I tasted the $9 smoothie it taste like syrup and ice the worst I?ve ever tasted Icalled back and asked to speak to the manager and was told her name was Mylisha but I couldn?t reach her until today 8/27- strange but okay. I?ve been calling and no answer to the store So here?s my review. I won?t be coming back anyway but I willcall the corporate office to request my $9 refund because I don?t pay for bad service and terrible food Read more
After I put in my order it got really busy, but the folks at the Smoothie King blended my beverage perfectly and got me out as... quickly as possible. Read more
Traveling for work been going in there everyday none of my rewards are being taken off and when I ask why my 2 dollars off and... free smoothie aren't working I'm told there's nothing they can do and I have to pay full price showing them the app and theemails still told no and have a good day literally refusing to figure out and solve the customer's obvious problem also bothemployees left me standing there one was on the phone and the other washing dishes both looked at me and ignored me at firsttill she finished her phone call awful training on the managers part teach your Staff how the rewards program work please orwhat's the point !?!?! Also respect there is 0 in this establishment. Very unhappy with my experiences clearly no management onsite ever Read more