Reviews for Dairy Queen Grill & Chill in Green Bay, WI
Usually great service. Kids love it and they have a kids cone that my 3 year old actuall has a chance to eat. Other places... kids cone are way too big. Read more
Great clean restaurant. We don't have a Grill & Chill where we live, so I was excited to see one on the map when looking for a... place to eat. The staff were very friendly and nice. Daughter and I had to use the bathroom and it was nice to see that itsmelled, looked and felt clean. Food tasted just as great as when we ate it at a Grill & Chill in Virginia...we really need onein Wausau, WI!! Read more
Horrible experience! We got there at 7.30 front Doors were locked side doors were open waited 15 minutes to get waited on mind... you they were no other customers standing there just drive-through which I understood drive-through was busy waited for our fooddidn?t get what we ordered and when my husband went back up to the counter she gave him the other meal and told him he had toleave but the dining area was closed outside it says 830 dining room closed it wasn?t even 8 o?clock yet and we were alreadysitting down the manager was so rude and told my husband that because she was the manager what she says goes we still sat andate there also lots of customers were trying to come in and she refused to take their order close the cash register out at 8:10so nobody can come in and order food worst experience that I?ve ever had there because Wanted to order ice cream but couldn?ttold us that we had to go through drive thru. Horrible management. Everyone else was nice Read more
I got exactly what I went for. Service was pretty decent, nothing that stood out as above and beyond. I had to ask for napkins... for our ice cream, which having kids and ice cream together I'd think that's a given but we're all human so no biggie. Iappreciate the effort the younger crowd is giving to do it all when adults aren't. Keep up the good work y'all Read more
It has been years since I've eaten at a DQ. They do not have a wireless way to pay, good thing I had my wallet. The restaurant... was extremely clean and I know they have revolving customers. The burger and chilli dog was delicious and the ice cream is howI remember it. I need to walk down the street more often. Read more
I have never been to this Dairy Queen prior to 05/24/22 and I will not be returning. My sister, friend, and I showed up to the... drive through @9pm when they close at 10 and every single light was off, including the menu board. We called to make sure theywere open and they answered and said yes. We laughed at something after we were ordering and the employees though the orderingmicrophone mocked us. After we paid and got our ice cream we were pulling away and 3 employees opened the side door and screamlaughed out the door as we pulled away. Super uncomfortable and weird experience. Absolutely won't be returning to thislocation. Read more
My daughter & went through the drive through on Saturday, September 15. What was supposed to be a quick treat quickly turned... into a 30 minute wait!! There was a long line, but cars were moving steadily. However, everything came to a stop with the SUV 2cars in front of us. Since the kitchen couldn?t get their order out fast, why weren?t they asked to pull to the parking lot andtheir order brought out? We get our partially melted ice cream (picture attached). The gal working the window said the ice creamwas kept in a freezer, but it was still melted. She offered to make new blizzards, but we were tired of waiting. We couldn?tditch the order and leave because the once you get to part of the drive through, you?re stuck because of the property line witha curb. There was a long line of customers behind us. Management should have a ?pull up? policy in place similar to other?fast? food restaurants. Read more
Went in this morning at around 11:30am and there was only one guy running the whole show. According to the receipt his name is... Davonnte and he was amazing. We had a bigger order and he did the blizzards and shakes and then went back to making food andthen to the drive thru. Absolutely good service and never got frustrated. This man deserves a raise and appreciation. Thanks forbeing amazing and getting everything correct on our order and making sure it was done with a smile and in great time. Youramazing! Read more