Reviews for Culver's in Green Bay, WI
Kind of what you expect from a Culver?s. The food was good. The credit card reader had some issues. Restaurant was clean.
My Kids love this place and ask for it often. Food has always been good and Service is lacking put the work force is all pretty... young in age. Mistakes on order can occur so check your food before driving off. Read more
Good food, fast service - BUT - If you request special order - Like No Gravy on Mashed Potatoes - Check order before driving... away! Next time we'll have to emphasize & remind them! Read more
I love Culver?s but this location by far is the worst. They need to train their workers on better customer service. The lady at... the window and the lady who brought us our food was so rude. We literally just got our food a minute and they sent someone toliterally yell at us and told us to get out of the waiting spot. They were so rude and acted like we weren?t customers, justloitering. On top of that they forgot to give us our onion rings. When I called them, Evan said we couldn?t go back to pick upthe onion rings and that they would send out a coupon next week. It?s ridiculous. If I don?t receive it, I?ll be filing acomplaint with my credit card company for food I did not receive. Read more
I just love Culver's. I remember as a kid going with my parents from Middletown to Sauk City to get ice-cream at Culver's in... the summer when there was only one restaurant. Forty years later I take my kids there for ice-cream and many other Culver'sdelicious food. This place is the best. Read more
We were in Green Bay visiting and staying across the street at the Marriott. After clearly discussing with the drive through... employee, my daughters inability to have gluten due to Celiac?s Disease, I was assured there wouldn?t be any bread or dinnerrole and no gravy with her meal. I was told that wouldn?t be a problem. I still have the receipt showing the order. After goingback to the hotel my daughters pot roast was on top of bread and had gravy. Contacted Culver?s and they told me I couldn?texchange the meal for the correct one because it goes against their policy. So now my daughter couldn?t eat her dinner. She?sonly 7. I told the manager this was unacceptable but they refused to do anything. Instead they said they would send me couponsin the mail. I received the coupons which were only good at this Culver?s, 2 1/2 hours from my home. A letter was attached witha snarky response of how to ?properly order without bread so this wouldn?t happen again. I assure you, I am very capable ofordering food at Culver?s and making it clear about my daughters disease. Just poor policies, poor customer service and a poorexperience. I sent a letter to Culver?s corporate office and never received a response. Read more
We love going to Culver's. The kids meals are a plus because you are able to get free scoop of custard included. The butter ... burgers are amazing and this is not your average fast food restaurant. Read more
I visit this location twice a month or so. Today all I ordered was a single mushroom and Swiss and a small fry. I sat outside... for quite some time and they had 2 people running food out. I finally called and the man who answered maybe Bob? He told me thatmy food was sitting there but they didn't have anyone to run it out . They said they were short staffed and then he hung up onme. I was very disappointed in the way it was handled. I also work in retail grocery and I understand being short staffed butthat is no excuse to be short with the customer all I wanted was just a quick answer. I thought maybe they forgot about me. Thefood was just OK this visit. Read more