Reviews for Pretzelmaker in Greeley, CO
Didn't have what we ordered, or even option to wait for 1 order, guy had gloves on while being on his phone and went right back... to touching the dough...glad they are cooked I guess....too bad we had already ordered and paid or we would have left. Read more
Worst experience. Kids made me wait for 45 min after they told me 10 and didn't even acknowledge us lmao
If I could give zero stars I would. We?ve never had issues with this location until recently. The young man working today... 5/17/22 ignored us while we stood both in front of the food case and in front of the register. He said hello initially and thenignored our existence. Did not take our order just sat by register and messed around on his phone. Instead of begging him totake my order and my money we decided to go elsewhere. We were the only ones in line at the time. We walked away and while I wasat another shop right after walking away he was taking orders from new people in the line. I cannot understand why he chose toignore us but served others and I am disappointed. Read more
Those pretzels are bussin everyone who works there deserves a kiss and a raise for how good those pretzel are made. If they ever... tell me to wait, I?ll wait for those damn pretzels and wait happily to know I will be enjoying those pretzels. Everyone is sonice and have a beautiful smile. They got the best lemonade no cap. Will always come to this place no matter what! No matterwhat pretzels I eat, my mind will always come back to you????? Read more
Emily stated that the store closes at 8 but I couldn't order. I watched her sit in the back and do nothing for 15 minutes. I... then asked for her supervisors info all she could tell me is his name is Carlos and he was out for a week. Carlos had no contactinfo. Gotta love kid workers! Thanks Emily Read more
I was waiting to order, and the little kids that were working there were fighting over who to take the order. Then when I was... going to order the lady said it was going to be a 30 min wait when there was pretzel bites coming out, we then asked what arethose ones for?? And they didn't know what to say. They said it wasn't enough to serve. Then we went back to a long line andpeople waiting for food, and boy employees just sitting around not helping out the girls. One boy was putting dough inside aglove and playing with it. Then two boys in the back were playing and dropped a container of hotdogs, and tried placing it backthinking no one saw. Then I told them about that and I asked for my money back!!! Why would we want to eat there. Sounsanitary!!! Worst service ever. The manager BIG BOB should definitely fix this!!!! Read more
Sunday afternoon at the mall with the kids we ordered 3 pretzels after waiting 10 minutes for 2 customers a head of us and were... told rudely it would be 20 minutes. We didn't wait and We won't be back. I feel bad for this business owner in a rough economylike this they can't be making money. Read more
Took awhile to order. Got to the front and first they didn't have enough hot dog bites, that's fine I got a smaller order. Then... while we were waiting for our order, the gentleman had gloves on and was rolling the pretzels, picked up his phone and thencontinued to roll the pretzels. Very unsanitary. Read more