Reviews for Cold Stone Creamery in Greeley, CO
Called and asked if they had butterfinger but they didnt. When every cold stone I've been to has it, it's just in the... refrigerated toppings. Read more
This establishment leaves a little bit to be desired even though the two young men behind the counter were perfectly... professional in their demeanor, the young lady in braids was not. She came to work shortly after my wife and myself had orderedtwo large smoothies. While she was busy helping the customer behind us, I received our order and paid the young man who'd beenworking on our order. As I started to step away from the counter she asked if we just had ordered the two smoothies. I repliedyes and stated that I'd also paid for them as well. She stated, " I don't think so" and turned toward where both young men werestanding. I said I don't care what you think and pointed out the young man I paid, at the same time that both of them informedher that I had paid pointing out the money including a tip which was there on the counter in front of her. This is the sameyoung lady who just one week prior told my wife and I that the blender wasn't working and they were too busy to make ussmoothies. She is in serious need of customer care training. Read more
Daughter got strawberry and cheesecake flavor mix I had some absolutely loved it only one other person in line so she was in and... out quick. Friendly staff I recommend !!!! Read more
Placed an order specifically asking for no pecans on my ice cream and then watched the distracted employee who was too busy... flirting with his coworker put pecans on my order, once corrected he just angrily scraped them off instead of remaking my order.Don?t go here if you have allergies. Read more
Great service, the guys working were super friendly and happy to help any way that they could. Also the ice cream is absolutely... delicious as always ! Read more
I was between three and four stars. The service was great. The woman greeted me and was very nice and professional. I had never... had one of their cakes before, and would never get one again. It's not that they're "bad" it's that $30 for a tiny cake isn'tworth it. I do know that their regular ice cream is good. Just... Not so much the cakes ???? Read more
I hadn?t been to a Cold Stone for at least 10 years. I didn?t realize what I?ve been missing. I don?t know if they made some... changes or if my memory is clouded, but BEST ice cream ever. Super creamy and awesome add ins. I went on Friday 3/5/21 andthere was only one employee working and she did an amazing job. It was super busy and she just kept things moving and still hadtime to be pleasant and professional. I don?t know her name but she really deserves some recognition and a raise. Read more
Don't get me wrong, when we go IN to the store, everything is fantastic! 5 star, no doubt. But the last 2 times we have ordered... delivery - we have not got the correct orders. The first time, we ordered their creations - I got the dough-lightful peanutbutter and the ONLY thing in my ice cream was 1 peanut butter cup. My husband's was incorrect and my mom's didn't even have themain topping in it. Next go round, I had chocolate in mine... I order the same thing every time. Why is the service so poor fordelivery? If you don't like delivery orders, stop offering delivery! We are a family of 5 and average coming in once a week fora treat, we spend alot of money with this business. It's very disappointing to not receive the same care and consideration aswhen we are in person. Read more