Reviews for McDonald's in Greater Sudbury, ON
I was there Sunday for breakfast with my friend...(what happened with the cleaning part) the muffin case was dirty with a... wrapper inside a small piece of muffin on the bottom, finger prints everywhere,dirty counter, floors were greasy looking...whata shame nobody cares... Read more
Ordered a Big Mac and coffee to head home. Food must have been sitting g for awhile as it was cold and coffee was weak. It is... usually good but not today. If it?s not busy, check food for temp before leaving Read more
I only eat breakfast sandwiches there because their burgers aren't made from real meat since they can sit on the counter for a... month at a time and no mold occurs, and besides that they never seem to be able to get an order correct doesn't matter whichlocation you go to!!!!? Read more
The Regent street McDonald?s is the most disappointing fast food chain that I ever had to deal with!! The drive through put me... on hold twice while the other line that came after me went threw then couldn?t even understand what I wanted and continued toget the information wrong! So after wasting 10min in the drive through had to go into the restaurant to order and the peopleinside are a bunch of idiots and couldn?t figure out what was going on! This makes a very bad impression on all the fast foodindustry as this is not the only place! There is too many people who have no idea what to do or how to deal with people and hateto say can not speak English to safe a life! There needs to be more responsible management in theses areas of fast food chaincause these poor young kids have no idea how to be a good employee! And the said part is that this isn?t the first time theymessed up. I only go as my kids enjoy the food and don?t understand how unprofessional this place is! Except for today they hadfirst hand to say ?why couldn?t he take an order it was very simple I can do it? she?s 8! Wake up McDonald?s you are creating avery poor name for yourself! It is very sad that such a long standing fast food place has gone down the drain and it?s not afamily friendly as it use to be 25+ years ago! I use to encourage my children to go work for a McDonald?s chain but not anymoreit is a poor excuse for employment...pretty sure a monkey can do a better job and get the orders right!!! So disappointing withthis fast food chain!!! Read more
Dining room is always dirty. And not just a bit, its not uncommon for there to be no clean tables. Service is very slow. Like... crazy slow. On the plus side, when you do get your food (I always custom order) they usually get the order right (mostMcDonald's in Sudbury have a very high error rate) and the staff are usually friendly. Read more
This restaurant offers the worst service and the worst products I've ever been offered. The staff were leaning on the front... counter when we entered the establishment talking very loudly about person life situations and laughing very aggressively.Personal talking and gooffing around continued while our order was being placed. the manager on duty at the time was the ringleader of all the unprofessional behaviour. When we got home with our order and opened the bad not only were items forgotten butno care was put into any of the preparation. The staff needs training on professionalism and cleanliness and management needsa serious upgrade. Read more
Visited this store and ordered a big mac meal. The big mac was left on the counter tray for 3 minutes before the server... realized that there were no fries in the bin. She went to the back room which took a few more minutes and then let me know thatthe fries would be ready in another 3 to 4 minutes. By the time the fries would be ready the big mac would have sat on thecounter for 5 minutes and in the heat bin for 4 minutes. I politely asked that another big mac be prepared since the one beingserved to me would be cold. The server checked with the manager and came back and told me that I would have to pay for anotherbig mac if I wanted a new one. I asked to speak to the supervisor, took another 5 minutes since she was chatting on her cellphone. The supervisor Leah acknowledged that the big mac sandwich would be cold but that the big mac is a sandwich that ismeant to be served cold...........so McDonald's spends billions of dollars over the years to renovate their restaurants/systemsto serve cold burgers? I immediately asked for a refund and I'll be contacting McDonald's head office since Leah the floormanager at this restaurant clearly does not have the proper manager level training. I've been a McDonald's customer for 45years and this is the first complaint that I've ever filed. Read more
Long wait for only fries and drinks, the garbage was overflowing out of the garbage cans. They must be understaffed